Receptionist

Job Title: Receptionist

Location: Ahmedabad

Department: Administration

Reports To: Director

Summary: We are looking for a friendly, organised, and efficient Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing exceptional customer service and ensuring smooth day-to-day operations of the office.

Key Responsibilities:

Front Desk Management:
Greet and welcome visitors in a warm and professional manner.
Answer, screen, and forward incoming phone calls, taking messages as needed.
Maintain a tidy and presentable reception area.
Visitor Coordination:
Manage visitor sign-in and sign-out processes.
Provide information and direct visitors to the appropriate person or department.
Schedule and coordinate appointments, meetings, and conference room bookings.
Administrative Support:
Handle basic administrative tasks, including data entry, filing, and photocopying.
Receive, sort, and distribute daily mail and deliveries.
Assist with preparing and organizing documents and reports.
Customer Service:
Address inquiries and provide information regarding company services, policies, and procedures.
Handle customer complaints or issues in a courteous and effective manner.
Provide support to clients and employees as needed.
Office Coordination:
Maintain office security by following safety procedures and controlling access via the reception desk.
Monitor and maintain office supplies inventory; place orders when necessary.
Coordinate with building management and external vendors for maintenance and repairs.
Communication:
Communicate effectively with staff and management to relay messages and information.
Update and manage contact lists and internal directories.
Assist with internal communications, such as distributing memos and notices.
Qualifications:

High school diploma or equivalent; additional certification in office administration or related field is a plus.
Proven work experience as a receptionist, front desk representative, or similar role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Professional appearance and demeanor.
Ability to be resourceful and proactive in dealing with issues that may arise.
Customer service-oriented with a positive attitude.
Preferred Qualifications:

Experience with office management software and multi-line phone systems.
Familiarity with scheduling and booking software.
Ability to handle confidential information with discretion.
Working Conditions:

This position requires the ability to sit for extended periods, occasionally lift office supplies, and perform repetitive tasks.
Standard office hours are +hours, with occasional requirements for extended hours based on business needs.
Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Benefits:

Food provided
Paid sick time
Schedule:

Day shift
Monday to Friday
Experience:

Microsoft Office: 1 year (Required)
Front desk - Receptionist: 2 years (Required)
total work: 2 years (Required)
Language:

English (Required)
Work Location: In person