Receptionist | Neutral Bay Mental Health (E)

Full job description
Be at the heart of helping people live longer, healthier, happier lives – this includes both physical and mental health. We’re focused on providing accessible, high-quality, and innovative mental health care across Australia, ensuring that clients and patients receive the support they need when it matters most.
Bupa recognises the ever-increasing demand for mental health care and is committed to bridging the gap in service supply by developing a national network of mental health clinics to fulfil our purpose.
Why Bupa?
Impact at Scale – Play a key role in improving mental health access across Australia, supporting communities with essential services
Stability & Growth – Join an organisation that offers long-term career opportunities and professional development, ensuring your career grows as we expand our services
Innovation in Care – Be part of an organisation committed to transforming healthcare through research, digital solutions, and person-centred care
Culture of Excellence – Work in a supportive, mission-driven environment that prioritises quality, customer experience and long-term wellbeing
Significant Bupa product and service discounts - up to 40% health insurance discount!
Paid parental leave
Reward and recognition programs
Opportunity to build your career with a Global leader in healthcare
Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
Full-time permanent position in our modern Sydney boutique clinic located in Neutral Bay.
At Bupa, we’re not just providing healthcare – we’re reimagining it. We believe that with the right leadership and commitment, we can help people live longer, healthier, and happier lives while making the world a better place.
About the opportunity:
As a Receptionist you’ll be benefiting from exceptional development opportunities to take you as far as you want to go;
1 x Full Time Receptionist (Monday to Friday between 8:30am – 5pm)
Meet and greet patients, providing a great first impression
Book and amend appointments, answering the phone, updating patient records
Supporting the Practice Manager and clinical team with the smooth running of the practice
processing payments via EFTPOS, HICAPs and Medicare
Accessing sensitive information whilst maintaining patient confidentiality
High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
Who we’re looking for?
Available to work full-time, Monday to Friday
Previous Medical Reception experience is essential for this role
Experience with Best Practice Software is preferable
You're a motivated self-starter, this is a fast paced and dynamic role
Exceptional communication and interpersonal skills
Passionate about customer service and patient care
Organised with attention to detail
Ability to build rapport with patients, in a cheerful, light-hearted manner
Join us and be part of an organisation that’s fully committed to making a difference. Let’s build the future of mental healthcare together. Ready to lead change? Apply now and help shape the future of mental health with Bupa.