Receptionist|Student Services Officer

Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 13+-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry

True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.

To find out more about us, please visit https://www.acknowledgeeducation.edu.au/about-us/

About The Role

We are looking for a candidate who can start within the next two weeks, if possible.

We are seeking a highly motivated and experienced receptionist to join our team. You will be responsible for welcoming students by greeting them, answering the phone in an appropriate manner, responding and directing phone and email enquiries.

Some Of Your Key Responsibilities Will Be To

Respond to student's enquiries at the front desk.
Organize and facilitate student orientation programs. Process the intake and registration of Diploma and Bachelor students.
Accurate maintenance of student records in the information system, ensuring data consistency and compliance.
Prepare and issue certificates for our students.
Collaborate with various departments to optimise unit enrolments processes and publications of results.
Maintain timely communication of course progress notifications to students and intervention when necessary.

About You

Strong communication skills and attention to detail.
The ability to multitask along with using the Microsoft Office suite and other standard software is of course crucial to the success of any administration role.
Professional presentation skills are a must
Strong organizational, planning, and interpersonal skills will be greatly appreciated in our organization.
Empathetic and understanding character when dealing with our students.
Please note that a valid Working with Children Check is a requirement for this role. If you are successfully hired for this role, you must obtain a check and you will be reimbursed. If you have a current VIT Provisional Registration or Teacher Registration, you would not require a separate WWCC.

Why work with us

Opportunities to grow within the organization
$1,500 professional development allowance
Incredibly committed and supportive team of student-centric professionals
Flexibility to work from home during non-teaching hours (For Academic staff)
Be part of a fast-growing organization working in an agile environment
Acknowledge education is part of UP Education group – Be part of a leading education provider: https://www.up.education/

To Apply

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.