Relationship Manager

Job description
This is an exciting opportunity to manage your own portfolio of customers and build strong relationships with our Global Brands, Major Enterprise customers and Employee Benefit Consultants.

The role is full time (37 hours per week) and is based in our office on Blackbrook Business Park in Taunton, TA1 2PE. Suitable candidates must live within a commutable distance to our office in Taunton.

Starting salary to be discussed dependant on experience.

About WPA

WPA is a private healthcare provider with over 100 years’ experience in treating our customers the way in which we would wish to be treated. As a non-for-profit organisation, it’s not only our customers we look after, but our amazing workforce who are the key to our success.

WPA is thrilled to announce that we have been named the Which? Recommended Provider for Private Medical Insurance (PMI) for the second consecutive year. This prestigious recognition by Which?, the UK’s leading consumer champion, highlights WPA’s unwavering commitment to delivering market-leading service excellence and customer satisfaction.

Benefits

We offer an attractive starting salary alongside our annual non-contractual bonus. Your health and wellbeing is very important to us and you will have access to our private medical insurance cover, a WPA cash plan and private remote GP services. Other benefits include purchasing additional annual leave, pension and length of service awards which make us stand out as an employer of choice.

Social events are fun and frequent, including BBQs on the patio, annual parties, team building and sporting events.

About the role

You will be responsible for keeping in touch regularly with your own portfolio of customers, ensuring that all queries are responded to, review scheme performance and deliver interactive presentations to all levels of management, directors and trustees within your entire portfolio. You will be involved in pricing and negotiating renewal terms which will require some analytical work.

About you

You will have a track record of successfully managing and building similar relationships. You will be proud of the contributions you have made to any team that you have been part of and also able to work autonomously. You will have incredible communication skills, able to build trust and relationships easily, committed to providing the best customer service to your customers, prioritisation and having excellent attention to details is second nature to you. Some flexibility is required as is a full driving license because you will need to travel within the UK.

Application support

If you could benefit from having any additional support with your application for whatever reason, please do not hesitate to contact a member of the Personnel Services Team in confidence so that we can discuss it further. We are happy to help in any way we can.

We are all different, be yourself and thrive

WPA is a not for profit environmentally friendly organisation whose ethos is treating others as we would like to be treated including our fabulous team, customers, and local community. We hire great people; we believe in everyone and recognise that individual differences is what makes our team stronger.

Closing date: This remains flexible subject to us finding the right candidates, we therefore recommend that you apply at your earliest convenience.