Relationship Manager | FI |amp| Agriculture |Location | Belgaum|

Relationship Manager - FI & Agriculture ...MFT+014

Retail BankingCity - Belgaum

Required Experience

3 - 8 Years

Posted On

05 Sep 2024

Basic Section

No. Of Openings

3

Grade

NA1

Designation

Others

Closing Date

30 Nov 2024

Organisational

Organisation

CSB Bank

Organization Unit

Retail & SME (Business And Risk), Operations & IT

Sub Org Unit 1

Retail Banking

Sub Org Unit 2

Financial Inclusion And Agriculture

Sub Org Unit 3

FI & Agri - Karnataka

Sub Org Unit 4

Others

Sub Org Unit 5

Others

Sub Org Unit 6

Others

Branch/Department Code

++1

Branch/Department Name

HO - Financial Inclusion And Agriculture

Country

India

Geographic Zone

South

State

Karnataka

City

Belgaum

Worksite

City - Belgaum

Worksite Code

Generic - Belgaum

Skills

Skill

SALES

AGRI FINANCE

AGRIBUSINESS

Minimum Qualification

GRADUATE

CERTIFICATION

No data available

Working Language

ENGLISH

Job Description

Business Development/ Customer acquisition and customer service Maintain the health and profitability of the portfolio, Collection of the dues on the due dates, cross selling of various products of the bank, maintaining the good rapport and relationship with other stake holders etc

Key Performance Area/Duties & Responsibilities
• Sourcing of new customers for Agri and MSME business
• Onboarding of sourced accounts
• Cross sell of liability, insurance and retail asset products

1. Sourcing of New Accounts

a. Sourcing of the potential agri and MSME customers from the branch network assigned and mapped

b. Referral based activity by engaging with the existing and new customer base

c. Achievement of allocated sourcing budget in terms of numbers & value

d. Comply with the regulatory requirements for classifying the customer as per the guidelines

2. Customer Onboarding

a. Timely onboarding of new customers to bank by ensuring the defined turnaround time

b. Activating transactions in the account and service the customer on a regular basis

3. Portfolio Management

a. Every relationship sourced is to be managed by the RM throughout the life of the relationship

4. Cross Sell

a. Increase wallet-share by cross-selling & up selling

b. Seek the support of Insurance / retail loans / SME loans / other teams for cross selling

c. convert CSB accounts as primary accounts of customers

5. Others

a. Ensure consistent customer experience at all touch points

b. Be professional & courteous in communication - telephone, email, letter and in person

d. Understand products & prevailing industry practices and trends and suggest system /process changes required, to respective verticals

6. Compliance

a. Ensure KYC compliance while account opening, so that exceptions are nil and account is opened with minimum TAT

b. Ensure proper customer awareness of the features of the product so that mis-selling does not occur

7.Any other duties and responsibilities, assigned by the Bank