Relationship Manager|NRI
- Category: Bank Jobs
- Location: Gurgaon, Haryana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 23K to 31K
- Published on: 2025/09/21
Job Description
Job Title - Relationship Manager-NRI
Place of work - GURGAON \ FARIDABAD
Business Unit - Retail Banking
Function - Branch Banking
Job Purpose:
The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives.
Roles & Responsibilities:
'- Inform customers of new products or product enhancements to further expand the banking relationship.
- Coordinate with other functional teams to provide seamless access to other products.
- Ensure enhancement of customer value by understanding providing customized solutions
- Maintain updated and accurate relationship records for assigned customer accounts.
- Penetration of group/ family account of the existing mapped base
- Track customer complaints/ queries and turnaround times for customer satisfaction
- Plan and conduct special sales initiatives and events for prospective and existing corporates
- Assist the Senior Relationship Manager - NRI in providing a best in-class customer experience to become their banking partner of choice
'- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
- Recommend process changes in order to improve service efficiency and quality across the branch network
Educational Qualifications:
Graduate - Any
Post Graduate - MBA preferred
Experience:
4+ years of relevant branch banking experience
Related jobs
-
SAS Programming
Designation: SAS Programming Selected intern's day-to-day responsibilities include: 1. Complying with our code, purpose, values, and relevant policies 2. Working with the team to manage, optimize and customize multiple web applications 3. Creating an...
-
Relationship Officer Jobs in Sonipat | Retail Banking
We are looking for Relationship Officer to handle Retail Banking operations at Sonipat branch, with that you are also responsible to manage customer relationships and promoting banking products and services to the client. Post: Relationship Officer L...
-
CUSTOMER SERVICE MANAGER
Job Description : Job Summary a Ability to pick up quality customers across liabilities & assets and cross sell third party products. a To ensure accurate, timely and error free processing of customer service requests a To overcome problems using...