Relationship Officer

Job Title: Relationship Officer (Work from Home)



Location: Delhi NCR (Work from Home)



Salary: ₹15,000 - ₹20,000 per month



Job Type: Full-time, Remote



Job Description:



Hum ek dedicated aur dynamic Relationship Officer ki talash mein hain jo hamari team ka hissa ban sake. Candidate ka zimmedari hogi customer relationships manage karna, queries handle karna aur high-level customer satisfaction ensure karna. Yeh work-from-home position hai, jisme aapko strong communication aur convincing skills chahiye, dono Hindi aur English mein.



Key Responsibilities:



Phone, email ya online platforms ke zariye customer ki inquiries aur concerns handle karna aur manage karna.

Strong aur long-lasting customer relationships banaye rakhna.

Customer issues ko efficiently resolve karna aur ensure karna ki customers satisfied rahein.

Company products aur services ko promote karna, customers ko saari offerings ke baare mein aware karwana.

Sales team ke saath close coordination karna, taaki targets meet ho sakein aur customer experiences enhance ho sakein.

Customer interactions ka accurate record rakhna aur customer profiles ko update karna.

Products aur services ke baare mein timely aur accurate information dena.

Qualifications & Requirements:



Education: Minimum bachelor’s degree kisi bhi field mein.

Experience: 2-3 saal ka experience customer handling, relationship management, ya kisi similar role mein.

Skills:

Excellent communication skills Hindi aur English mein.

Strong convincing aur negotiation skills.

Customer concerns ko effectively aur professionally handle karne ki ability.

Digital communication tools ka proficiency.

Technology Requirements:

Ek smartphone aur reliable internet connection hona zaroori hai.

Benefits:



Ghar se flexible working hours.

Performance-based incentives ke saath competitive salary package.