Relationship Officer|BRANCH BANKING|Branch Banking
- Category: Bank Jobs
- Location: Ajmer, Rajasthan
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 24K
- Published on: 2025/09/21
Kotak Mahindra
Branch Operations Manager-BRANCH BANKING-Branch Banking
Kotak Mahindra • Ajmer, Rajasthan • via Glassdoor
2 days ago
Full–time
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Job description
Job Name : Branch Operations Manager
Grade : M3 (Manager)
JOB Role:
• Responsible for management of day-to-day operations of the branch.
• Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
• Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.
• Branch Lobby and customer Queue management.
• Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
• Customer complains management and ensuring resolution of all complaints within TAT.
• Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirement:
• MBA/Graduate
• Minimum work exp. – 3 years
• Thorough overall understanding of banking
• Customer service orientation
• Ability to manage and motivate front office staff.
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