Remote Customer Service Representative
- Category: Remote Jobs
- Location: Caroleen, North Carolina
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 33K
- Published on: 2025/09/21
As a Work From Home Customer Service Representative, you'll be the voice of Remotelyst, providing exceptional support to our valued customers. You'll play a critical role in resolving inquiries, ensuring customer satisfaction, and enjoying the flexibility to design your own work schedule.
Customer Service Key Responsibilities:
- Provide outstanding customer support via phone, email, chat, and other communication channels.
- Address customer inquiries and resolve issues efficiently and effectively.
- Escalate complex cases to appropriate departments when necessary.
- Gain in-depth knowledge of our products and services to assist customers accurately.
- Maintain detailed and accurate records of customer interactions in our CRM system.
- Offer basic technical support and troubleshooting guidance as needed.
- Educate customers on product features, benefits, and proper usage.
- Collaborate with your team to ensure a seamless and positive customer experience.
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