Remote Inbound Customer Support Agent in USA

Remote Inbound Customer Support Agent - Advance Advisors - USA - work from home job

Company: Advance Advisors

Job description: We are looking for Remote Inbound/ Customer Service Call Center Reps. The roles we have available are full-time or part-time and HOURS ARE CHOSEN BY YOU, BASED ON YOUR AVAILABILITY. This is a great opportunity for a second source of income, stay-at-home mothers, veterans, college students, etc.

MUST RESIDE IN ONE OF THE FOLLOWING STATES: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Kentucky, Tennessee, Louisiana, Texas, Maine, Utah, Michigan, Virginia, Mississippi, W. Virginia, Missouri, Wyoming, Montana, Nebraska

What will you do as a customer service agent:

As an agent you will provide customer service by taking inbound calls. No cold calling!

Responsibilities:

- Handle inbound customer inquiries and provide excellent customer service

- Respond to customer questions and concerns via phone, email, or chat

- Assist customers with product information, order status, and issue resolution

- Document customer interactions and update customer records in the system

- Collaborate with other departments to resolve customer issues and ensure customer satisfaction

- Follow company policies and procedures for handling customer inquiries

Qualifications:
• Easily manage stress, able to work under pressure, and adapt to adverse situations
• Deliver eloquent customer service
• Have experience working with users to identify the best solution
• You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations
• Excellent written, listening and verbal communication skills are a must

Benefits:
• 100% Work From Home Opportunity
• Flexible schedule - You choose how, when & how often you work
• 10++ contractor - Create your own schedule and the choice of 30-minute or 1-hour blocks
• $12-$18 after training is completed!

Requirements:
• Bring your own device including computer, internet connection and must be noise/distraction free environment
• It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
• No degree necessary. This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms!

Prior to servicing a client opportunity, a series of assessments and a virtual certification course must be successfully completed. There are No Fees for the virtual certification courses. Virtual certification courses are free.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

What It Takes To Succeed

You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.

Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as an Inbound Customer Service Representative servicing large companies!

Job Types: Full-time, Part-time, Contract, Temporary, Seasonal

Salary: $12.00 - $18.00 per hour

Benefits:
• Training
• Work from home

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Remote Inbound Customer Support Agent - Advance Advisors - USA - work from home job

Expected salary: $12 - 18 per hour

Location: USA
Remote Inbound Customer Support Agent - Advance Advisors - USA - work from home job

Job date: Thu, 24 Aug 2023 00:53:57 GMT

Apply for the job now!
Remote Inbound Customer Support Agent - Advance Advisors - USA - work from home job