Remote Insurance Products Configuration Analyst (Ex-Underwriters or Insurance Brokers)

As a Wunderwriter, you’ll play a key role in supporting SchemeServe customers by:
• Building and maintaining insurance products (or schemes) on our platform.
• Troubleshooting issues and responding to support requests.
• Helping new clients bring their insurance products to life, from understanding their requirements to getting their schemes up and running.

This role is perfect for someone who:
• Is an expert communicator – clear, professional, and friendly.
• Feels at home with software – tech curiosity is a must!
• Is a team player who brings positive energy to customer interactions.
• Has insurance background as broker, underwriter.
• Has experience with configurable SaaS solutions for Insurance Brokers, MGAs, Insurers.

Requirements

Essential:
• Background in insurance or underwriting (at least 2yrs+).
• UK based (although the position is fully remote).

Nice to have (but not essential!):
• Experience with no-code tools.
• Experience as a Configuration Analyst or as a Business or Systems Analyst for SaaS insurance software solutions (no complex coding required).

We’re looking for the right person, not just a checklist of experience—so if this sounds like you, we’d love to hear from you!

Note for Recruiters:

We are not currently accepting applications from recruitment companies that we already have a working relationship with. You are welcome to send an email if you really want, but it will be ignored.

About SchemeServe

At its heart, SchemeServe is all about making insurance simple. Our platform helps insurance brokers, MGAs, and insurers design, build, and manage their own insurance products (or "schemes") with ease. Some of our customers build their schemes themselves, while others rely on our expert Wunderwriters—which is where you come in!

We’ve always been a fully remote company (even before it was cool!), but we still love getting together. Twice a year, we meet in person for Team Retreats—one in March and another in September. These are all about sharing ideas, relaxing, and building real connections. Past retreats have featured everything from archery tag and murder mystery nights to inflatable obstacle courses and axe throwing—so expect some fun!

We’re big on personal growth and love to see our team pushing themselves to learn and develop new skills. Need books, mentoring, or professional development opportunities? We’ve got you covered.

Plus, we offer flexible working, paid days to volunteer for causes you care about, a friendly and supportive team, and a relaxed but ambitious company culture.

You’ll fit right in if you:
• Love working with people and building strong relationships with teammates and customers.
• Thrive on problem-solving and enjoy a good challenge.
• Are self-motivated and detail-oriented in your work.
• Aren’t afraid to go against the grain and bring fresh ideas to the table.

Want to know more about how we do things?

Check out our ESG policies on Carbon Negativity, Equal Opportunities, and Diversity & Inclusion.
• Permanent
• Full time
• £25,000 - £30,000
• Remote
• WunderWriters