Research Strategist

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Role: Research Strategist

The Market Capability Center (MCC) provides complementary and supplementary services to Adobe Customer Solutions central GTM and regional with scalable talent pool of experts. MCC aims at helping drive customer success at scale.

As a member of Adobe’s Market Capability Center team, you will be responsible for creating both qualitative and quantitative research deliverables and turning research into actionable outcomes and outputs for the key people in sales organization and executives/leaders.

Key responsibilities include:
• Leverage knowledge and data inside the organization to build a point of view and knowledge that helps our GTM teams to identify white-space and themes for our installed customers base, solutions & industries
• Custom create research deliverables by studying Industry trends, latest and greatest trendlines in Customer experience Management (CXM) space, hot topics in the industry. Build hypothesis and POV’s.
• Work with cross functional teams – Services Marketing, Sales, Consulting, Delivery teams to understand the business-critical requests, identifying insights through interviews & converting them into consumable deliverables.
• Develop frameworks for the future to help evolve research and insights competency.
• Orchestrate internal meetings for quarterly exercise, partnering with cross functional teams.

Skills:
• Proven research and analytical skills, and strong ability to draw inferences and insights for business.
• Comfortable presenting insights and findings to a broad range of stakeholders, team members
• Connecting the dots between functional priorities and future opportunities & key initiatives