Reservations Agent
- Category: Hotel Jobs
- Location: Auckland, Auckland
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 23K to 31K
- Published on: 2025/10/01
Company Description
Located in the heart of the CBD, Mövenpick Hotel Auckland is a stunning 207-room 5 star Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting room facilities.
Job Description
As our next Reservations Agent, you will:
Book room reservation requests & enter rooming lists
Update accurate information on our systems
Recommend property facilities while assisting guests with information and special requests
Ensure revenue is maximised by up-selling & promoting our loyalty program
Consistently offer friendly and engaging service while ensuring the best selection for the guest
Qualifications
Strong administration skills
High level of professional spoken and written English.
Guest-focused personality
Hotel experience is preferred but not required
Experience in an administrative based role
Additional Information
Staff & Friends/Family rates at Accor hotels worldwide
Opportunities for further development and worldwide career progression
Diverse and inclusive work culture
EAP Services + Flexible Rosters
Supportive & Inclusive Leadership + Collaborative & Respectful Management
Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform
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