We are looking to hire outgoing proactive individuals to work as part of our receptionist team in our large city-based hostel. Seeking applicants in a full time capacity.
The hostel is one of the largest in Sydney and we have nightly activities and events to make our guests from all over the globe feel welcome.
Some Responsibilities but not limited to;
You would be responsible for the smooth operation on shift, from managing front desk, handovers to maintenance and housekeeping.
Preventing, reducing and managing guest issues should they arise (Bookings/Building issues etc).
We need people to have the following attributes;
Friendly welcoming personalities
Previous experience handling cash and daily shift/banking reconciliations
Ability to work weekends
Professional yet fun
A genuine interest in helping people enjoy their time in Sydney
Very strong character to manage any situations should they arise
Attention to detail
Target driven
Punctual
An understanding of Occupational Health and Safety requirements
We would prefer someone with experience in a hostel or hotel reception background. It would be an advantage if you have supervisor or team leader experience as we are a 500 bed hostel that comes with a lot of challenges. Room for promotion to managerial roles after a successful first six months.
We use CMS Hospitality (GuestCentrix) property management software, so if you know your way around CMS, shout about this in your application. If not, this can be compensated by your enthusiastic personality, experience and willingness to learn.
The perfect candidate would be responsible for the supervision and control of all building areas such as reception, rooms and communal areas in our hostel. Ensuring all compliance, health and safety, fire and building regulations, policies and procedures are adhered to.
The position consists of 5 shifts per week, including weekends, nights and public holidays. On a seven day rotating roster.
This is a fun but demanding, professional working environment and if you think you have the ability to make international and domestic guests feel welcome, we would love to hear from you.
Working Holiday Visas welcome.
Student visas welcome.
If you think you are perfect for the job please email
[email protected] and send:
Cover letter with anything relevant to your application, Guest Centrix (PMS) knowledge level?
CV [include your favourite colour just to show you have read this.]
Any annual leave plans
