RN238 | BPO jobs in Bangalore | Black and White Business|
- Category: Work from home Jobs
- Location: Bangalore, Bangalore, Karnataka
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 33K
- Published on: 2025/09/21
Job description
Roles and Responsibilities :Respond to customer queries in a timely and accurate way, via phone, Please apply through this site.r chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions for example, by testing different scenarios or impersonating usersUpdate our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team members.r>Inform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support Representatives.br>For More Information
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