Roster Officer. Permanent Full time

Job no: 504+14
Employment type: Full Time
Location: ACT, Newcastle, Maitland & Hunter, Sydney, Darwin, Brisbane, Adelaide, Hobart, Melbourne, Perth
Categories: Aged Care
About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better. If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

Joining our aged care rostering team, you will be an experienced roster officer or roster coordinator with previous experience in rostering for in-home aged care or community care, have strong customer services skills and be comfortable working in a fast-paced environment with shifting priorities.

You will be responsible for coordinating and optimising our frontline in-home aged care workforce by utilising rostering and scheduling systems and engaging with the people we support to understand and meet their needs and requirements while promoting a sustainable workforce.

This is a full-time position which can be based anywhere within our national footprint, with hybrid work from home arrangements and flexible hours based between 6:30am and 5:30pm.

Key Responsibilities

Develop and maintain staffing rosters in accordance with client needs, service agreements, budgets and award requirements
Respond to ad-hoc roster change requests, ensuring amendments are recorded and clearly communicated to stakeholders
Proactive responses to problem solve in a reactive scheduling environment to ensure efficient non-disruptive schedule modifications
Ensure staff availability patterns are recorded and kept up to date
Escalate rostering and staff skill gaps, and work with line managers to identify solutions
Build positive relationships through engagement with internal and external stakeholders
Comply with all Life Without Barriers policy, code of conduct, procedures and practices, external funding body requirements and legislation.
Skills & Experience

Rostering experience within in-home aged care or community care
Strong customer service skills
Ability to prioritise high volume workload and meet deadlines
Understanding of workforce management principles, HSE and relevant industrial award conditions
Confidence in full Microsoft Suite
Highly developed interpersonal, communication and problem-solving skills
Ability to work cohesively within a team environment and with autonomy
Experience with AlayaCare will be advantageous
Successful candidates will be required to clear probity checks including National Criminal History Record Check and an Aged Care Statutory Declaration.

Benefits

Career pathways across a national organisation
Attractive remuneration package with a monthly rostered day off (Think 12 extra long weekends a year!)
Join a supportive team that are passionate about the work they do and enjoy working collaboratively
Receive up to $15,+00 of your annual salary tax-free through Salary Packaging, increasing your take-home pay
Flexible work from home arrangements
How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries, please contact Kestra Caller at recruitment@lwb.org.au

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Sunday the 4th of May, 2025

Advertised: 24 Apr 2025 E. Australia Standard Time
Applications close: 04 May 2025 23:55 E. Australia Standard Time