Sales Advisor - Full Time

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Skills

IT

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Job details
Here’s how the job details align with your profile.
Pay

£25,910 - £28,501 a year
Job type

Full-time
 
Location
Twickenham
 
Benefits
Pulled from the full job description
Company pension
Cycle to work scheme
Discounted gym membership
Employee assistance programme
Free parking
On-site parking
Paid volunteer time
 
Full job description
About The Role
Role: Full Time Sales Advisor / Location: Twickenham / Salary: £25,910 per annum (OTE £28,501) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.

What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:

Competitive rates of pay reviewed on an annual basis
Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
Additional day off for your Birthday
Holiday entitlement of 28 days, increasing with service
Training and support to help you develop a great career with us from day one
Great pension and sharesave schemes
Social events throughout the year
Family friendly policies which include enhanced maternity, paternity and adoption packages
Free on-site parking
Cycle to work scheme and gym discounts
Vouchers for important life events, birthdays and long service rewards
Day off to volunteer for one of our charity partners
Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:

Delivering excellent customer service in person, via email or on the telephone
Maximising sales at every opportunity to help improve the performance of the store
Work collaboratively in your team, helping to maintain a happy working environment
Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
Complying with health and safety standards, monitoring store security and ensure accurate completion of administration

About Us
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge.

We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.

So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.

We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, ****** orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.


Advertising SalarySalary Details:
£25,910 per annum plus bonus and benefits
FunctionFunction:
Stores
StoreStore:
Twickenham
Full-Time or Part-TimeFull-Time or Part-Time:
Full-Time