Sales and Marketing Manager

Are you ready to embark on an extraordinary journey in hospitality? Rosemead House, a majestic 1+06 hotel, meticulously restored to exude timeless English elegance, is preparing to unveil its doors to the world! With an array of opulent amenities including a charming restaurant, cozy lounge, refined wine bar, indulgent spa, and versatile events center, Rosemead House promises an unparalleled experience for both guests and staff.

We are seeking passionate individuals to join our exceptional hotel team and help us craft unforgettable moments for our esteemed guests. Whether you're a seasoned hotelier or a fresh face in the industry, Rosemead House offers an unparalleled opportunity to be part of something truly magical!

WHY JOIN US?

1. Be Part of History: Rosemead House is not just a hotel; it's a meticulously restored piece of history. Joining our team means being part of preserving and sharing the rich heritage of this 1+06 landmark with our guests.

2. English Elegance: Experience the charm and sophistication of English elegance every day at work. From the exquisite decor to the impeccable service, Rosemead House offers a truly enchanting atmosphere for both guests and staff.

3. Career Growth Opportunities: We believe in nurturing talent and providing opportunities for growth and advancement. Joining our team opens doors to a rewarding career in the hospitality industry, with ample room for development and progression.

4. Dynamic Team Environment: At Rosemead House, you'll be part of a dynamic team dedicated to delivering exceptional service and creating memorable experiences for our guests. Collaborate with passionate individuals who share your dedication to excellence.

5. Extended Health Benefits: including dental and medical.

Benefits of Joining Our Team:

Competitive wages
Executive Benefit Plan
Opportunities for career growth and development
A supportive and inclusive work environment
Employee discounts on food and beverage
Employee discounts on Salt&Ivy Spa
Join us at Rosemead House, where each member of our team plays a crucial role in creating unforgettable experiences for our guests. As we embark on this exciting journey together, you'll have the opportunity to be part of a historic transformation and shape the future of hospitality in our community. If you're ready to be part of something extraordinary, come meet the management team!

Key Responsibilities

Sales and Marketing Manager is an integral part of Rosemead House opening overseeing all aspects of Sales and Marketing for our grand opening. This position will oversee all aspects of Sales and Marketing and this position directly reports to General Manager.

As a pre-opening member, create a strong foundation of Sales and Marketing Department
Develop and implement a strategic marketing plan to establish brand identity and market positioning.
Lead digital and traditional marketing initiatives, including website content, social media, email campaigns, and print advertising.
Create compelling storytelling and visual campaigns to showcase the distinct luxury offerings of the hotel, restaurant, and spa.
Collaborate with graphic designers, photographers, and videographers to curate high-quality marketing materials.
Manage relationships with PR agencies and media outlets to enhance brand visibility.
Oversee the creation of promotional content and press releases for key events and hotel openings.
Maintain, measure and drive brand awareness including online advertising, signage, social media and digital.
Responsible for maintaining company and brand standards for templates, letters, etc.
Works closely with front office and housekeeping team coordinating all group room reservations, upgrades, welcome amenities and generating invoices upon check out
Compile and distribute relevant reports to appropriate departments as required, ensuring timely follow-through with all revisions, cancellations and special requests for room and event bookings.
Maintaining and updating group profiles, ensuring that all group information is up-to-date and correct, under the guidance and supervision of the General Manager
Manage banquet event orders for all hotel, and internal events and prepare and communicate group resumes and BEO as needed.
Generate and update key sales and event reports, that are required for timely internal and external meetings.
Respond to general telephone inquiries on behalf of the Sales &marketing team.
Ensures all calls, emails and any other duties related to inquiries, reservations and distribution are resolved in a timely manner.
Develop a proactive sales strategy to attract luxury travelers, corporate clients, and event bookings.
Cultivate relationships with travel agencies, corporate partners, and high-end clientele to drive reservations and private events.
Conduct market research and competitive analysis to identify trends and opportunities for growth.
Work closely with the hotel’s revenue management team to optimize pricing strategies and maximize occupancy rates.
Develop partnerships with influencers, travel bloggers, and luxury lifestyle brands to expand audience reach.
Maintain positive communication with all departments in the hotel and stay well informed of hotel VIPs, activities, promotions and events.
Plan and execute exclusive launch events, VIP experiences, and promotional activities to introduce the brand to the market.
Attend sales and event team meetings by participating, preparing, recording and distributing meeting minutes.
Collaborate with the hotel’s leadership team to ensure a seamless guest experience aligned with the brand’s luxury standards.
Develop loyalty programs and initiatives to encourage repeat business and guest engagement.
Work closely with the General Manager, Food & Beverage and Director of Spa & Wellness to promote seasonal menus, special dining experiences, and spa packages.
Other assigned duties
Qualifications and Skills

3+ years of experience in luxury hospitality marketing and sales, preferably in hotels, fine dining, or wellness/spa industries required.
Strong knowledge of digital marketing strategies, social media management, and content creation.
Proven track record in driving sales, securing high-end clientele, and fostering strategic partnerships.
Excellent communication, negotiation, and leadership skills.
Ability to analyze market trends and adjust strategies accordingly.
Passion for luxury hospitality and creating unforgettable guest experiences.