Sales Manager

Job Summary

The purpose of this role is to:
• Achieve revenue objectives through sale of range of Securities Finance products, as per Customer's requirement.
• Deepen customer relationship through cross sell of products and provide quality service.

Responsibilities

Business
• Business Drivers
• Achieve New Sales Revenue targets, through need-based selling
• Acquire new HVS customer relationship and through securities finance products.
• Deepen customer relationships by cross-selling products

Processes

Customer Experience
• Responsive and responsible selling
• Ensure error free customer application & documentation
• Ensure smooth on-boarding of customer and issuance of the product.
• Provide prompt service and endeavour toward nil Customer complaints
• Risk Assurance
• Attend applicable Sales Training & refreshers
• Remain compliant and adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, MIS-selling.

Regulatory & Business Conduct

·Display exemplary conduct and live by the .

·Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

·Lead to achieve the outcomes set out in the Bank's Conduct Principles

·Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Role Specific Technical Competencies
• Exposure to DSA
• Exposure to LSA
• Communication Skill

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential