Sales Manager

Job Description

Role:Manager/Sr.Manager Department:Retail Sales

Reporting To:GM,VPDivision: Sales

Job Purpose:Ensure customer retention and profitability by hiring, training and measuring the performance of salespeople and establishing customer focused sales standards.

Job Requirement:

Qualification:Graduate-PG, with excellent proficiency in English and local language, well versed with MS office.

Experience:10-15 years with at least 5 years in similar role.

Duties Responsibilities:

1)Primary Responsibilities:

Ø Attains self & team target as set by the OEM & Dealership.

Ø Establishes annual and monthly objectives for unit sales, gross profits, expenses

and operating profit.

Ø Conducts daily morning meeting and discusses/reviews individual performance, customer concerns and their resolution, and adherence to the processes and policies as defined by the OEMand dealership.

Ø Helps sales team ASM/TL/SC close deals when necessary.

Ø Monitors salesperson productivity, profitability and performance.

Ø Forecasts goals and objectives for sales and monitor and curtail expenses on a

Monthly and annual basis.

Ø Understands, keeps abreast of and complies with federal, state and local

Regulations that affect new vehicle sales.

Ø Assists individual sales person in setting aggressive yet realistic monthly goals and

Objectives and provides them with the support to meet those goals.

Ø Ensures proper follow up by ASM/TL/SC of all potential buyers by developing,

Implementing and monitoring a prospecting and sales control system.

Ø Hires, trains, motivates, counsels and monitors the performance of all new vehicle sales employees.

Ø Checks contract/order booking documents in a prompt and timely manner.

Ø Provides proper enquiry management on a daily basis.

Ø Analyses and controls expenditures to conform to budgetary requirements.

Ø To ensure that information regarding new launches, promotional schemes, offers are passed on to the customers, team members and other associates.

Ø Collecting U.I.O (units in operation) data from work shop and sharing with CAM/Tele marketing/CRE, sales consultant for Lead generation.

Ø To define daily payment /booking target for the team.

Ø To motivate and appreciate best performance of sales person.

Ø To ensure that other allied business (used car, accessories, finance) targets are achieved and are keenly discussed by the sales person with prospective customers.

Ø To ensure there is no misuse of any facilities, outdoor visit’s (field visit) by the sales person.

Ø Provides effective communication throughout the new vehicle department as well as interdepartment.

Ø Process salesperson commission/incentive sheets.

Ø Recommends to the general sales manager/Head the new car inventory to be carried by colour, models and equipment based on a variety of customer and market analyses.

Ø Drives usage of digital tool kits (if applicable) by sales person for every customer.

Ø Ensure that showroom ambience is well maintained for best customer experience.

Ø To be well aware of stock data (age, colour, variant, and model) and carry out various productive means of liquidating the same.

2)Secondary Responsibilities:

Ø Maintains professional appearance of self and team.

Ø Finalises monthly roster for the team.

Ø Monitors the approach and performance of showroom sales person.

Ø To ensure discipline, punctuality and adherence to the policies and principle by team members.

Ø Identifying various means of generating leads.

Ø Ensures that display vehicles, test drive vehicles are in proper and well maintained conditions.

Ø Pre plan strategies for smooth and timely delivery of vehicles especially during festive seasons and there by contribute towards excellent customer satisfaction.

Ø Provides proper product and training resources for sales team on a regular and

Continuous basis.

Ø Prepare sales team incentives.

Ø Co-ordinates with the used vehicle department for trade appraisals as needed.

Ø Assists in the development of advertising campaigns and other promotions.

Ø Maintains DSA Sales.

Ø Attends all training programme organised by OEM.

Ø Maintain an accurate daily log that reflects all sales activities in the dealership.

Ø Reviews market analyses and sales reports to determine customer needs and

volume potential and develops sales campaigns to accommodate the goals of the

Dealership.

Ø Monitors sales promotion events.

Ø MIS reports-OEM & dealership.

Ø Updating of information in DMS.

Competencies &

Behavioural Traits :

1)Competencies: Leadership Skills, Communication Skills, Planning and implementation, Integrity and commitment, Job Knowledge, Change Management (Adaptability), Cost Consciousness , Customer Focus,Innovation,System Orientation.

2)Behavioural Traits:

Good listener, analytical, positive attitude.

Special Work Demands:

Might require to work in extended working hours, job can be stressful as there are often confrontation with problems.

Job Type: Full-time

Salary: ₹40,000.00 - ₹50,000.00 per month

Benefits:
• Health insurance

Schedule:
• Day shift
• Monday to Friday

Supplemental pay types:
• Performance bonus

Experience:
• Sales Manager: 3 years (Preferred)

Speak with the employer
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