Sales Manager| Personal Loan

Strategic/ Managerial Responsibilities

NA

Core Responsibilities

Market Assessment and Business Development
• Accountable for achieving sales target through Direct efforts or through assigned relationships (DST /DSA’s)
• Takes initiative to understand consumers, competition and current market conditions and help identify new business opportunities.
• Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth under overall supervision of the Leaders

Revenue Generation
• Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives.
• Works closely with the Collections team in providing support for resolution of delinquent cases
• Works on providing timely resolution of all discrepancies raised during application processing

Relationship Management
• Works on managing relationships to drive cross sell business through various initiatives across branches & channels.
• Works on identifying and acquiring of new client/ DST/ DSA relationships under the supervision of the leaders
• Maintains good relationships with the customers and responds to stated requirements of both internal/ external stakeholders by keeping a solution oriented mindset

Documentation and Compliance
• Completes all documentation and other requirements to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance.
• Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required

People Management Or Self-Management Responsibilities
• Defines performance goals at the start of the year to the team and ensures that the goals are monitored and achieved during the course of the year
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
• Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
• Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.

Risk And Internal Control Responsibilities
• Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks
• Executes the established internal control systems and compiles relevant information for departmental audits, as necessary