Sales Operations Specialist

As a Sales Operations Specialist, you will develop, implement and coordinate accurate supply & demand plans for all areas of the Canadian Wholesale and Specialty teams. Your goal will be to assist our teams by gathering data from several areas of our business to create and manage our analytics reports and provide those reports to our internal sales team. Your success will depend on your coordination with the sales team to streamline operational performance, optimize our analytics reporting and enhance the Irving Oil customer experience.
What We Offer:
Work Environment – Work in our beautiful Home Office building with access to a fitness facility, onsite nurse and cafe
Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance if working out of Home Office
Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.
Paid Vacation – Plus an annual option to purchase additional vacation, too
Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities:
Create and maintain any required data analytics reporting that are required
Responsible for establishing and executing product demand plans, coordinating changes and managing challenges when they arise
Review analytics reports and recommend adjustments to daily discount and spot pricing strategy to ensure adherence to demand plans
Develop and establish performance management reporting to aid in business planning and execution
Collaborate with cross functional teams to develop opportunities to improve operational processes
Coordinate customer account creation & maintenance and manage customer nominations, ensuring they are within their contractual obligations
Develop and maintain processes and reporting to identify operational gaps and use current analytics reporting to provide solutions
Review and manage receivables, identifying any risk
Provide timely and accurate information on planned and unplanned supply disruptions
Your Skills:
Excellent oral and written communication.
Ability to create and maintain analytics processes and reporting
Strong analytical skills with a strong ability to manage, analyze and interpret data
Strong computer literacy – must be advanced with Excel and intermediate with other Microsoft Office programs
Your Experience:
High School diploma required and Post-secondary certificate or diploma with a focus in business or data analytics is preferred. Equivalent combination of education and experience will also be considered
2+ years of experience in an analytics-related role
Experience working with Salesforce is an asset
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.
Job Requirements - Work Experience
Operations
Job Requirements - Education
Bachelors: Business Administration