Sales Support - Data Entry Operator

A detail-oriented and dynamic team player that will assist in streamlining sales operations and managing CRM systems. Must have excellent communication and organizational skills and be able to provide exceptional customer service throughout the sales process.


Responsibilities:

Managing inquiries from various channels and responding promptly and professionally
Identifying customer needs and recommending appropriate solutions or products
Tracking, managing, and reporting on leads and sales opportunities
Coordinating with the marketing team to align campaigns with sales goals
Building and maintaining strong relationships with clients/customers
Supporting the sales team by coordinating schedules, handling inquiries, and managing administrative tasks
Overseeing billing processes and ensuring timely follow-ups for overdue accounts
Managing customer accounts and resolving queries
Coordinating with logistics and operations teams for timely product delivery
Working closely with the finance team to resolve billing discrepancies and maintain accurate records

Requirements:

Undergraduate / Bachelor's degree in any field
0-3 years of experience in a similar role
Excellent verbal and written communication skills
Proficient in telephonic communication, fluent in English
Strong organizational and time management skills
Ability to work in a fast-paced and dynamic environment
Team player with the ability to build and maintain relationships with clients
Prior experience with CRM systems and sales support is a plus
Role: Sales Support & Operations - Other
Industry Type: Miscellaneous
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations
Education
UG: Graduation Not Required