Salesforce BSA| IT Sales Systems

Job Title: Salesforce BSA

Location: Remote

Time Shift: PST hrs.

Job Overview:

This role will have a direct influence on the company by helping drive productivity, efficiency and insights on behalf of our sales organization. You will provide valuable contribution as a bridge between Sales teams and IT delivery. You should be able to utilize your time by testing key features & functionality before they are production ready. This is an exciting opportunity to join a collaborative, inclusive team that manages a growing Salesforce implementation.

What you'll do:
• Provide strong analytical, problem solving, and technical skills to effectively collect requirements, identify alternatives, and design and deploy quality solutions.
• Own functional tasks and deliverables, including: process definition and reengineering, high and detailed-level requirements gathering, functional design, testing, and continuous improvement of business applications.
• Collaborate with business stakeholders to gather requirements, deliver solutions with engineers, conduct Quality Assurance Testing (QA), facilitate User Acceptance Testing (UAT), and provide post-production support.
• Use and recommend best practices while delivering scalable high-quality solutions.
• Perform Salesforce configurations and guide developers on advanced customization.

Experience we're looking for:
• 3+ years of hands-on work as a SFDC Business Systems Analyst
• 5+ years of professional work experience
• You consider yourself detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills.
• You have strong written/verbal communication skills and can translate business requirements and engage directly with business stakeholders.
• You have extensive experience analyzing, designing, configuring and supporting Salesforce
• implementations.
• You are a certified Salesforce Administrator and you have experience with Sales Cloud, Service Cloud, and SFDC Lightning framework.
• You can manage and implement advanced configurations such as custom objects, fields, formulas, validation rules, and workflow rules.
• You have experience with SFDC data management tools, SOQL queries, Microsoft Excel, JIRA, Visual Diagrams, and Google Suite.

Preferred, but not required:

You have experience with sales processes and tools ideally in the advertising/media/e-commerce industries.