Salesforce Technical Lead

Full job description
We help organisations navigate digital change, regardless of what stage they are on in their digital journey. This spans the full spectrum of digital advice and execution, from helping clients with the fundamental building blocks to embark on digital transformation, through to helping them achieve the big aspirational goals in their digital plans.

Your role as a Salesforce Technical Lead will focus on delivering critical applications for New Zealand. The role will be focused on a single public sector client overseeing multiple products on the Salesforce platform. You will be expected to;

Tailor and define the delivery approach to manage continuous delivery for large scale Salesforce applications or products, ensuring integrity, quality outcomes and multiple production deployments.
Identify and develop solutions for technical and delivery improvements to drive efficiencies and improve outcomes for customers.
Provide strategic direction and support the delivery leads, functional work stream leads and stakeholders both internally and externally to manage expectations, risks, issues and change with clients.
Be an influential point of contact for client and teams to ensure the right outcomes, realise new opportunities, manage stakeholder expectations and change management tasks.
Provide context and collaboration on project and status meetings, including leadership and guidance to a team, both functional and technical, on and offshore.
Support prompt and complete resolution of incidents related to critical production systems.
Continuously develop the capabilities of the Deloitte Salesforce team.
Qualifications
Enough about us, let's talk about you, you have:

10+ years’ experience as a Salesforce Consultant, Principal and/or Architect. Should be familiar with functional configuration and technical development requirements to deliver large scale Salesforce applications.
Leadership and mentoring qualities, including building and motivating teams, developing people and skills, and practice development are essential.
Proven experience in driving efficiencies and improving outputs in large-scale operational environments.
Experience leading product centred teams providing continuous delivery and support to business-critical external facing applications.
Understanding of delivery principals, methodologies and frameworks commonly used for software development (i.e Agile, Waterfall, Hybrid)
Subject Matter Expert level understanding of sales, service and marketing work streams and best practice processes.
Excellent communication and presentation skills, structured problem-solving skills, and a strong result driven focus
Fluent to native level English language skills is a must, both written and spoken, with a proven background engaging with CxO level executives.
Proven ability to effectively prioritize and manage multiple tasks to meet aggressive deadlines.
Experience working in health, Not-for-Profit, or government organisations.
Salesforce certifications required.
Applications Architect
Platform Developer I and II
Salesforce certifications preferred.
Systems Architect
AI and Data Cloud
Industry Cloud certifications (one of Health, PSS and FSC ideally)
Additional Information
So, who is Deloitte in Aotearoa?

We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems.

Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services.

Deloitte in Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi. We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people.

Our workplace and culture

We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference.

Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential.

For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.

Deloitte New Zealand rewards

We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration.

We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing and the importance of personal connection, this is the Deloitte experience.

We offer

Flexible work arrangements – work in a way that suits you, us and our clients best
Subsidised professional qualifications and paid professional memberships
Subsidised health insurance
Income protection insurance
22 days annual leave
Social events, social sports teams, and monthly firm drinks
A focus on wellness and well-being
Community focused volunteer days
A focus on the environment and sustainability
Plus much more
Does this sound like the sort of role and organisation for you? Then apply now! We’d love to hear from you.

We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match.

Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte<[email protected]>. If you receive a suspicious email, verify its authenticity by contacting us at [email protected].

 
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