SAVE Talent Acquisition |Hr

Dear candidate,
Our company is involved in providing corporate services in different areas. Our company is a 30 yrs old established company, with a team of approximately 1000 persons, promoted by experienced professionals & working with number of well-known companies.
Job Overview:
Focuses on delivering accurate, high quality, customer service to employees, retirees (where applicable), managers and global Human Resources. Receives and responds to inquiries and transaction requests regarding our HCM system, payroll, benefits, policies, and support. all pre hire & hire related activities, the incumbent will Coordinate and administer full life cycle recruiting, including but not limited to sourcing, screening, qualifying, interviewing and on boarding. The incumbent will provide administrative support to recruiters and will be the liaison between the recruiter, hiring manager and the candidate throughout the recruitment process
Manage the desk by resolving employees by utilizing our Case Management system.
Responding to Inquiries:
Provides guidance to assist the employees, managers and HR with the self-service features of our HCM system, ensures that the inquiry is resolved in a timely manner
Follow the set process, steps outlined in the policy/ process while responding to employees
Determines when appropriate to escalate to functional specialist.