Security Concierge

Salary: £12 per hour

We are looking for individuals willing to go the extra mile. You will be well-presented, organised and vigilant, and able to combine excellent customer service whilst being able to respond confidently to security threat.

Job title: Security Concierge
Hours: Full-time
Contract: Permanent
Salary: £12 per hour

Location: Various in London

Person Specification:

All our Concierge:
• Are able to deal with difficult clients in an effective and professional way.
• Are friendly, polite and well-presented at all times
• Are always well-presented
• Are reliable
• Are flexible in your approach to work.
• Able to multi-task and work effectively under pressure on your own initiative as well as part of a team.
• Effective communicator through relevant media.

Desirable skills and experience:
• Have a good level of English
• Customer Service experience
• Previous experience as a security guard or concierge.

The Role:

Duties are varied. Security Concierge may be asked to do any of the following:
• Be the first point of contact for all visitors when they arrive at the offices: answer queries, give directions and ensure every client is supported during their visit
• Greet clients, staff and visitors when visiting the premises
• Let clients and visitors into the building after enquiring about their visit
• Signpost and assist clients and visitors to Reception as required
• Be vigilant, ensuring the office is safe and secure for staff during working hours
• Deliver exceptional client service at all times
• Maintain security at main door during the day
• Sign in and out all staff as they arrive and depart the office for fire safety regulations
• Receive and direct deliveries
• Be the main key-holder
• Support staff when loading or unloading files at the office
• Greet and sign-in contractors
• Build professional relationships with clients by being friendly and effective in your role

About 1st Class Protection:

We have been established since 2003, delivering security services to a number of locations, which include:
• Public buildings
• Construction sites
• Flats, apartment blocks, private residences
• Corporate offices
• Schools, nurseries, colleges
• Places of worship

All our Security Officers have an SIA licence and full training is given to help you achieve this licence and prepare for the role.