Security Officer | GRV

Job highlights
Identified by Google from the original job post
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Must be at least 21 years of age
High school diploma or equivalent
Effective communication skills (written and verbal)
Previous customer service experience
Ability to display professionalism
Must be able to run on level surfaces, as well as up and down stairs
Ability to identify and quickly respond to potential problems and conflicts; and defend self and others in combative situations
Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
Ability to multi-task as required
Must be able to earn and maintain an American Heart Association CPR/AED and First Aid certification
Must have valid driver’s license and acceptable driving history
Ability to earn and maintain TiPS certification
Must be able to acquire and maintain appropriate gaming license
Responsibilities
Provide friendly, fast, and helpful customer service to all guests and team members
Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies
Patrol parking lots and property
Transfer Table Games fills and credits
Provide escorts as needed
Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., and check for items not allowed on casino floor
Check and verify valid I.D. using hand-held scanning device
Maintain the condition of the I.D. scanning device
Provide assistance to customers: answer questions, handle complaints, call for cabs, etc
Perform duties associated with table and slot drops
Observe Count Team during the slot drop and transport funds to Count Room
Monitor entry and exit from Count and Player Services mantrap as required
Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed
Dispatch officers to various assignments and maintain activity logs
Report accidents and incidents in both written and verbal form
Collect and compile investigation information as needed
Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure
Testify in court when necessary
Meet department uniform, appearance and grooming requirements
Keep work areas clean and free of safety hazards, debris and litter
Perform all job duties in a safe and responsible manner
Must adhere to regulatory, department and company policies
Perform other job related and compatible duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
Job description
Job Details

Description

The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members.
• Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.
• Patrol parking lots and property.
• Transfer Table Games fills and credits.
• Provide escorts as needed.
• Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., and check for items not allowed on casino floor.
• Check and verify valid I.D. using hand-held scanning device.
• Maintain the condition of the I.D. scanning device.
• Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.
• Perform duties associated with table and slot drops.
• Observe Count Team during the slot drop and transport funds to Count Room.
• Monitor entry and exit from Count and Player Services mantrap as required.
• Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed.
• Dispatch officers to various assignments and maintain activity logs.
• Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.
• Testify in court when necessary.
• Meet department uniform, appearance and grooming requirements.
• Keep work areas clean and free of safety hazards, debris and litter.
• Perform all job duties in a safe and responsible manner.
• Must adhere to regulatory, department and company policies.
• Perform other job related and compatible duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
• High school diploma or equivalent
• Effective communication skills (written and verbal)
• Previous customer service experience
• Ability to display professionalism
• Must be able to run on level surfaces, as well as up and down stairs
• Ability to identify and quickly respond to potential problems and conflicts; and defend self and others in combative situations
• Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
• Ability to multi-task as required
• Must be able to earn and maintain an American Heart Association CPR/AED and First Aid certification
• Must have valid driver’s license and acceptable driving history.
• Ability to earn and maintain TiPS certification
• Must be able to acquire and maintain appropriate gaming license.