Security Technician

Job description
Overview of the Company

dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience.

What’s the purpose of role:

The Security Technician will conduct asset protection and aviation security audits to ascertain if dnata Catering and suppliers are operating in accordance with applicable requirements, laws and regulations. Security The Technician will manage audit and incident non-conformances and corrective action processes and procedures. For this role we are seeking someone who is specialised in training and a passion for educating others on best practices and security protocols.

Who you’ll deal with:

Internal Stakeholders: Operations, support functions and other internal stakeholders

External Stakeholders: Authorities, customers, suppliers and other external stakeholders

What you’ll be doing:
• Analysing audit and other results and highlighting trends to identify risks and enable informed and effective decision making
• Communicate to, advise and support all stakeholders, making sure that the dissemination of information is appropriate, factual and timely
• Conducting asset protection and aviation security audits to ascertain if dnata Catering and suppliers are operating in accordance with applicable requirements, laws and regulations
• Managing audit and incident non-conformances and corrective action processes and procedures
• Managing incident investigations and corrective action processes and procedures
• Managing the introduction of initiatives and projects
• Managing the introduction of new suppliers
• Producing regular asset protection and aviation security reports for all stakeholders
• Providing regular asset protection and aviation security training to colleagues
• Providing technical advice, support and direction to dnata Catering and suppliers on asset protection and aviation security
• Supporting the creation of asset protection and aviation security strategies, policies, processes, procedures and systems

This list is not exhaustive, accountabilities may vary dependant on locality or role complexity and may include any other duties considered reasonable by the line manager.

What you’ll have:
• A driving licence and the ability to travel (20-50%)
• A flexible can-do approach to completing initiatives and projects
• An understanding of customer needs, and the ability to meet internal and external expectations
• Commitment to, promotion and demonstration of proposing improvements on strategies, policies, procedures and systems
• Excellent attention to detail
• Excellent communications skills, both written and verbal
• Excellent computer skills
• Experience with managing and conducting asset protection and aviation security audits
• Experience with producing and presenting reports
• The ability to develop and maintain effective relationships with all stakeholders
• The ability to drive the attainment of organisational results and continue to do so under pressure
• The ability to effectively raise and deal with challenges and conflict
• The ability to identify, anticipate, and resolve problems
• The ability to manage workloads effectively and meet deadlines
• The ability to motivate and inspire colleagues or teams to achieve desired outcomes

What you’ll show:
• Delivering results under pressure, supporting performance improvement and customer focus
• Influencing and building relationships, motivating and inspiring, communicating effectively
• Information search and analysis, problem resolution and creative skills
• Understanding others