Senior Analyst Programmer

About The Opportunity

Job Type: Permanent

Title: Senior Analyst Programmer

Department: Workplace Investing Support

Location: Gurgaon

Grade : 3

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Workplace Investing Support team and feel like you’re part of something bigger.

Department Description

The team is part of the wider FIL Technology team and is primarily responsible for supporting the UK Business covering Personal Investing, Funds Network, Retail and Defined Contribution channels and the European distribution channels.

The department is responsible for defining, delivering and supporting all IT hardware and software needs of the businesses that are supported. The technology teams are primarily located in Gurgaon, Oakhill and Kingswood. A key focus for the department is the delivery of the technology elements of the UK Business Transformation programme.

Purpose of your role

The WI business comprises of Fidelity’s institutional business units in the UK and other parts of Europe and is a strategic area targeted for growth over the coming years. Technology has been acting as the key enablers for the business in achieving their goals. This role is for a highly motivated technical resource to work within the Workplace Investing team. He/She will need to work on multiple technologies and will be responsible for the technical analysis and support of applications on cloud and on prem as per the requirements.

Key Responsibilities
• Maintaining and improving performance and availability of all Fidelity’s web applications and platform.
• Leading high impact incident investigation and recovery in collaboration with various technology teams.
• Providing technical assistance in guiding the team for incident resolution.
• Leading continuous improvement of applications in collaboration with technology teams
• Leading the production readiness of new programs by engaging with Business and Technology teams.
• Ensuring non-functional requirements are covered as part of project lifecycle
• Regular review of changes impacting WI business and aligning required support
• Leading Problem management for Incident resolution
• Undertake support and maintenance activities to proactively identify and prevent potential issues within the specified portfolio of applications developing into high severity incidents.
• Liaison with other technology and operations team (e.g. Delivery, Unix, DBA, Network etc)
• Engagement in Disaster Recovery and BCP plans / processes.
• Participating in functional and technical learning space (Cloud readiness, APIs)
• Proactively manage the applications through understanding current risks (functional, operational and capacity) and ensuring they are flagged appropriately.

Must Have

Experience and Qualifications Required
• Willing to work in Support (Along with UK Shifts & 24X7 On-call )
• 5-7 years overall experience within IT
• 5+ years development experience in SQL statements (DML/DDL), query optimization, stored procedures, Triggers, & Functions in Oracle
• The candidate should have good hold on Oracle database concepts(18c), OEM
• 3+ years development experience in UNIX and Shell Scripting
• Working experience in OBIEE, Crystal Reports(BOXI)
• Working experience in Informatica, Control- M
• Hands-on technical development
• Experience of best practices development methodologies, especially Agile
• Good analytical, problem-solving and documentation skills
• Good people networking and collaboration skills
• Self motivated, self-starter, team-player
• Excellent communication

Preferable Skills Are
• Sybase database
• Python
• Data Virtualization tools (Denodo) and Data visualization tools (PowerBI)
• Basic understanding of Web applications and Cloud
• Configuration Management tools, CI/CD tools : GIT, Jenkins would be an advantage.
• Working knowledge of Service Now and Jira
• ITIL Certified.
• Experience & good understanding of standard support procedures.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com