Senior Associate | Business Management

Business Management - IN
The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.

Key Responsibilities and Duties
Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.

Maintains and supports implementation of policies and procedures in support of the business area strategy.

Implements process improvements.

Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.

Supports business management projects by monitoring and tracking risks, issues and action items.

Drives and oversees meeting planning in support of business projects and objectives.

Influences the development of new strategic initiatives through tracking budgets and milestones.
Educational Requirements
University (Degree) Preferred
Work Experience
5+ Years Required; 7+ Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work

Career Level
8IC

Job Title: Sr. Associate – PMO/BMO
Business Area: Tetris India TMO
Key Duties & Responsibilities:
This individual will support general management and oversight of the India based Tetris workforce , directly aligned to the PMO Lead - ETSS India and will lead business management functions and deliverables in Tetris India workforce including support for:
Stakeholder Management and Communications
Financial Management for Tetris India workforce
Workforce Administration
Specific areas of responsibility will include:
Creation of executive materials, decks/PowerPoint presentations, agendas, etc. to support the Tetris India workforce leadership and Customer Engagement.
Supporting Tetris India workforce leadership with financial administration by partnering closely with the finance organization to support forecast management and governance and tracking of expenses, as well as helping to establish enhanced practices for financial management.
Assisting the team in the coordination of workforce management activities
Supporting continuous improvement / process improvement activities for business management capabilities by streamlining and documenting process and procedures
Management/Leadership Responsibility:
Liaison with multiple stakeholders from PMO/BMO offices, Technology for solutions, Business Areas & Corporate Functions
Coordination and communication with Sr. Management team in both US and India
Budget Responsibility:
The resource will not have directly budget accountability, but will help to facilitate financial controls of the Tetris India budget, as noted above.
Impact of Role
Internal Business and Internal Stakeholders
Area of Impact – Tetris India workforce leadership
Skills Required
Analytical and problem-solving skills that enable the ability to analyze data
Management of operational finances / forecasting
The ability to organize, direct, and manage the activities of multiple projects ranging from small to large in varying degrees of complexity in scope
Strong written and presentation skills and the ability to clearly communicate complex messages to a variety of audiences
Flexibility and the ability to multi-task with parallel activities
Job Requirements And Qualifications:
Required Education: Graduate
Preferred Education:
Required Experience:
5-10 years
Effective collaboration with Sr. Management
Proficient in assembling good Presentation decks, with good Visualization
Proficiency in Microsoft Office (Advanced Excel, PowerPoint, Word, Outlook, Teams, SharePoint)
Strong Business Management Office Experience
Project Management experience
Experience supporting Financial Mgmt/Forecasting
Hiring Preference
Typically working hours : IST ( Start Time between 10 AM to 2 PM)
Required Licenses/Certifications:
Other
N/A
Related Skills
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Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.


Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email:
accessibility.support@tiaa.org
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