Senior Associate| Corporate Banking GSC|s

Business: MME Mgmt & Support

Open positions: 1

Role Title: Senior Associate, Corporate Banking

Global Career Band: 6

Location : Kolkata

Recruiter Name: Sunny Dogra

The Opportunity:

The Senior Associate, Corporate Banking, would be part of a new team (Off-shore RM Support Team) being setup in CAU India to support UAE CMB RMs in processing of end to end credit applications, Post Credit Approval processes and monitoring. Job holder will also support RM in routine Relationship Management activities.

Some of the key activities that the off-shore RM Support team (OSU) will be involved includes end to end Credit Applications approval process and post approval activities including review of Facility Offer Letters (FOL), completion of documentation, monitoring of approval conditions and covenants, supporting RM team in coordination with Operations Team for timely execution of transactions, supporting Know Your Customer (KYC) process, AI Trigger Monitoring etc.

What you'll do:

Principal Accountabilities: Key activities and decision making areas

Typical KPIs and Targets

Impact on the Business
• Supporting Relationship Managers in activities related to processing of credit applications as well as credit administration and related activities. This includes independently engaging with clients to obtain relevant information and supporting documentation.
• Conducting market research aimed at updating credit reviews, including analysis of financials, industry, competitors.
• Completing client pricing and other supporting documentation for Credit submission.
• Supporting RM in discussions with various Risk stewards for internal approvals.
• Coordinating with operations for preparation of facility documentation, limit setup, drawdown, approval conditions and covenant monitoring
• Supporting RM in managing day to day transactional queries and AI triggers.
• Support RM in WWM & Exception management, Governance Reporting and other administrative tasks as requested from time to time.
• Supporting RM in KYC, KYCC/S and RSS completion.
• Supporting RM on other ad-hoc tasks related assigned portfolio as requested from time to time by RM.
• Helping RMs to make sure all assigned credit applications are completed on time and supporting in other client management activities
• Coordination with teams across HSBC to ensure timely completion of required tasks
• Quality analysis of the annual credit reviews and other credit submissions
• Timely submission of credit application with no overdue and minimal resubmission.
• 'Time to Yes' and 'Time to Cash' target as advised from time to time, to be met at the minimum.
• Timely completion of various exception triggers on AI and other systems with no overdue position.
• Supporting assigned RM in achieving revenue targets.
• Optimal coordination with teams across HSBC to ensure timely completion of required tasks for excellent customer experience.
• No breaches of applicable NFRO controls primarily related to credit management.
• Qualitative feedback received from involved parties (Business Heads, Risk stewards, Product Partners, Customers)

Customers / Stakeholders
• Supporting RMs in conducting credit analysis and writing credit applications for corporate clients, based on publicly available sources as well as information obtained from customers directly.
• Assisting RM in collateral/security monitoring, including making periodical review of the assigned portfolio
• Coordinating with customers or loan agents when needed to collect information or discuss related topics
• Qualitative feedback received from involved parties (Business Heads, Risk Stewards/Approvers, product Partners, Customers)
• Support RMs to provide timely and satisfactory responses to the clients and to create new business opportunities by identification of their needs.

Operational Effectiveness & Control
• Support RMs in compliance with regulatory requirements in terms of periodic review of the assigned portfolio, proper classification of exposures, adequate structures of recommended transactions to minimize amounts of provisions,
• Act as the primary coordination person for engagement with Credit operations and other support teams.
• Engage with various stakeholders like Credit Operations, Chief Control Officers, Risk Stewards to ensure all requirements are met
• Strict compliance with internal policies and procedures,
• Tracking of portfolio and pro-actively highlight any issues to the RMs

Major Challenges
• To manage multiple internal and external stakeholders
• To manage simultaneously new transactional tasks and maintenance of the existing portfolio
• Unequal spread of work burden, which is a function of transactional opportunities, which may cumulate in time and require periodically an extra effort and good self-organization
• Continued support for the RMs' sales force in terms of existing credit portfolio maintenance to allow sales people to remain in close contact with clients and continuously seek new transactional opportunities

Job context

The role is constructed around supporting Relationship Management Team based in a UAE CMB and serves as the anchor for the relationship and coordinates with GSCpartners such Credit Operations, Global Trade and Receivables Finance Operations and others to offer best service to customers in a timely manner.

Smooth coordination between transactional parties (Deal team, support services, Risk Stewards) will be structurally necessary to achieve business growth targets, with the underlying objective to allow Coverage RM to spend more time on direct contact with customers and on developing new transactional initiatives.

In case of doubts the employee must consult activities with assigned on-shore RM, then the relevant management representative, committee or other decisive parties defined in the Bank. Off-shore RM Support Team Leader & Onshore CAU leadership will be responsible for managing off-shore RM support team's administration aspects only and functional work will be managed by respective Onshore RM.

The job holder may be requested to travel on a periodic basis to UAE where the RM team is located in order to facilitate activities efficiently. A very close communication & coordination is required between the job holder and the RM, he/she would support. The communication will be on a daily basis and can be via Video Conference, Telephone and Emails.

Role dimensions

None apart from the primarily qualitative KPIs specified above.

Conduct

Management of conduct is a critical component of all our business activities including, for example, the Group's strategy and business models, our culture and behaviours, our interaction with customers, our financial markets operations, and our governance and oversight processes. HSBC's approach to conduct is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets.

The jobholder will ensure that fair treatment of our customers is at the heart of everything we do, both personally and as an organization. The jobholder will also continually reassess the operational risks involved with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.

Focus on conduct is integral to HSBC's values and principles, and supports the Group's strategy for sustainable growth and streamlining of business processes and procedures.

HSBC has defined the Global Outcomes relating to Conduct which must be delivered by Global Lines of Business, HOST and the Global Functions. The 15 Global Outcomes are located within the document in this link:

Whilst all 15 Global Outcomes apply across the organization, there are more dominant or relevant Outcomes which relate to specific roles. The conduct outcomes which are particularly required in this role to be adhered to are as follows:

Culture & Behaviours
• Our culture supports our people and empowers them to consistently do the right thing for our customers and markets in which we operate
• Our people are competent and committed to the fair treatment of customers and not disrupting the integrity of markets
• We are open to challenge, we acknowledge when things go wrong, we fix things and we learn from our mistakes

Customer
• We know our customers and understand their needs-we actively listen to them and ask the right questions
• Our products and services provide a balanced exchange of value between HSBC and our customers
• Throughout our sales and servicing, we are efficient, transparent and customer focused

Markets
• We manage our products and services so that our customers' experience is in line with the expectations we set
• We seek to prevent and will proactively identify actions and behaviors that constitute market misconduct, and respond appropriately
• We manage conflicts of interest and appropriately handle information to reduce the opportunity for misuse

Governance & Oversight
• Our governance framework provides effective oversight of how we fairly treat customers and uphold market integrity

Control

The jobholder will protect the reputation and integrity of HSBC and mitigate financial crime risk and regulatory risk via effective implementation of HSBC Group Global Standards as well as biding international and local banking standards (including standards of industry codes and best practices for financial services), legal and regulatory requirements. This will be realized in liaison with HSBC Group and local Regulatory Compliance (RC) and Financial Crime Compliance (FCC) functions.

The jobholder will adhere to and also be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, actions resulting from Monitoring and Testing reviews, including issues raised by external regulators.

The jobholder understands how his/her role supports the fight against financial crime and takes the responsibility for escalating concerns about any customer unusual activity. The jobholder also understands his/her responsibility for timely reporting to RC suspicious behaviors which may amount to market abuse.

The job holder is aware that violations of FCC/RC policies, procedures and company standards or failure to report known violations, may subject job holder to consequence management including termination of employment.
Requirements

What you will need to succeed in the role:
• Professional qualification: CA, CFA, similar degree or MBA from top rated institution.
• Excellent communication skills (verbal and written) in English.
• At least 2 years of corporate banking/risk or related experience
• Product knowledge in GTRRF, GLCM, L&TM and Global Markets
• Ability to advise others and lead through an example of quality work and good practices
• Independence in execution of delegated tasks and responsibilities
• Credit administration and co-ordination with client, operations on loan disbursals, documentation
• Credit applications or renewals and managing post-credit approval processes.
• Experience with Credit Operations and Procedure Documents
• Experience with financial and risk tools and ad-hoc client queries.
• Committed to delivering high quality work and have a professional critical attitude while having the ability to monitor and uphold high quality of service to clients (internal and external).
• Result-oriented and like to work pro-actively.
• Can-do approach and creativenes in dealing with problem matters
• Self-driven and resilient and able to thrive in a challenging environment.
• Analytical thinking skills.

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You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role