Senior Associate| Team Lead CASA Channel| Consumer|

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose
• To manage the Team of CASA & CEP Personal Bankers in the region who are supposed to acquire CASA Accounts, Salary accounts, Build Balances / TD book and cross sell multiple banking products like Insurance, Gold Loan, Personal Loan, Consumer LAP etc.

Key Accountability
• The key accountability of the Regional Liability Head is to build & manage the team of CASA & CEP Personal Bankers in the region to get desired level of productivity per person by overachieving the scorecard parameters. The scorecard parameters are Revenue, Balance build & Number of accounts including Corporate Salary Accounts.

Job Duties and Responsibilities
• Build & run a team of strong CASA & CEP Personal Bankers.
• Per person productivity, Per client activation & cross sell.
• Acquiring new accounts (Current and Savings) from branch catchment area
• Quality sourcing of salary accounts from corporates
• Activate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share of our banking products includes Insurance, Mortgages, UL, SIP, MF etc & manage the portfolio.
• Participate in corporate induction and migration events around the catchment area
• Build strong relationship with internal teams to leverage existing relationships from SME
• Conduct low-cost micro marketing activities around catchment areas for lead generations

Preferred Qualification and Experience
• Graduate/post-graduate
• 4 – 5 years of relevant experience
• Span of leadership control preferably of over 20-40 resources in the region
• Experience of doing business in the given region
• Strong control on Local Language would be preferred

Core Competencies
• Sales & Networking Skills. Good Communication & Listening Skills
• Goal / Target oriented
• IRDA & AMFI certification is preferred. This is a must post joining.
• Excellent verbal and written communication skills

Technical Experience and Competencies
• Banking knowledge
• Computer Skills and digital knowledge
• Good network in the market