Senior BI Engineer

About Us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 5+ million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals.

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and the US. Learn more on our company page.

About You

You’re a connector who puts people first and values the lasting partnerships you’ll build. You’re an active listener who cares about the stories people share and are energized by communication and collaboration. You love learning new things and are known for bringing innovative perspectives and questions to the table. You’re deadline and results-driven, passionate about creating new processes, systems, and best practices that help your internal partners do their best work.

About This Role

Udemy is looking to hire a talented Senior Business Intelligence Engineer for our growing Business Analytics team responsible for providing data and insights to drive informed decision-making and improve business performance. The Senior Business Intelligence Engineer will play a pivotal role in
• designing, implementing, and delivering large-scale BI solutions to achieve data reporting and analysis goals
• understanding customer needs on a global scale
• translating data into meaningful insights to support decision making for senior leadership.

This role will partner with business leaders across Analytics/Data Science, Finance, Operations, Product, Sales, Marketing, and Content teams to define and measure metrics for evaluating the business's health and ensure BI solutions are easily usable, accessible, and scalable. Success in this role requires strong skills in cloud-based database solutions, SQL, Python, data visualization, analytical problem-solving, and collaboration. The successful candidate will be a self-starter who has strong attention to detail and is comfortable with ambiguity in fast-paced environments.

What you'll be doing
• Partner with cross-functional leaders to shape the team’s business intelligence (BI) roadmap and then drive execution
• Create comprehensive Tableau dashboards and automated reports for key financial and customer-related metrics and trends across Udemy
• Provide analytical support on key initiatives to drive revenue growth, deliver process improvements, and enable cost reductions – all in the service of enhancing overall organizational decision making
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
• Be hands-on with extract, transform, and load (ETL) processes to build data pipelines that support automated reporting and analytical solutions
• Present the output of your work to both technical and non-technical audiences
• Proactively influence prioritization through data-driven insights
• Support ad-hoc data analysis requests from senior leaders

What You’ll Have
• 4+ years of experience as a Business Intelligence Engineer, Data Analyst, Data Scientist, Analytics Engineer, or similar role
• BS in Computer Science, Engineering, Statistics, Mathematics, or a related quantitative field
• Expert skills in SQL, Excel, and Tableau/Looker data visualization tools
• Advanced skills in Python and/or R preferred but not required
• Experience working with data processing frameworks and environments such as Redshift, Hadoop, Hive, Spark, and Kafka
• A deep understanding of data lineage: the technical systems by which data is generated; how metrics are aggregated; and how the resulting business intelligence is consumed, interpreted, and acted upon by the business
• Knowledge of engineering and operational excellence best practices. Can make enhancements that improve data processes (e.g., data auditing solutions, management of manually maintained tables, automating, ad-hoc or manual operation steps)
• Strong verbal/written communication and data presentation skills, including an ability to communicate with both business and technical teams effectively

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, ****** orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the India:
• Core Benefits: Comprehensive medical, life and income protection coverage
• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay
• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support
• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development
• Retirement: 12% of your base salary or INR 1,800 per month
• Charitable Giving: Corporate charitable match for eligible nonprofits and charities
• Holidays: 25 paid holidays throughout the year plus bank holidays

About Our APAC Region

When you join Udemy in our Asia Pacific (APAC) region, you’ll have the chance to help our globally established business grow locally. We have a solid foundation and a great reputation — and you can be part of the next stage of our journey.

Our investment in the region is significant, with offices in Australia and India and an expanding presence in Singapore, Indonesia, Japan, and beyond. It comes with countless opportunities to make learning more accessible to millions. You’ll work with various cultures with unique needs, affording you the chance to learn and progress in your career. And that progression doesn’t come at the cost of work-life balance; people are at the heart of our mission, which is why we’re committed to looking after ours.

Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started [video]

Investor Overview

Information regarding data privacy is available within the Udemy Careers Privacy Notice