Senior Business Analyst

As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.

We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

Senior Business Analyst - Group Ecommerce Fulfillment

Opportunity to collaborate with some of the brightest and best minds in Australia
An exciting career - as our business grows, so do the opportunities for our Team Members
Surry Hills (Sydney) based with flexible and remote working arrangements
What you’ll do


As a Senior Business Analyst in the Group eCommerce Fulfillment Team, you will be reporting to the Product & Design - Chapter Lead, where you will play a key leadership role within a leading digital organisation to ensure business and customer outcomes are achieved.

This role is for an experienced Senior Business Analyst with strong communication skills, and an ability to build relationships with varied groups of stakeholders both internal and external. It requires the Senior BA to analyse requirements of Group eCommerce Fulfilment programs, and initiatives in partnership with Squads across the eComX Platform and other Group Businesses.


Assisting the product team with building and maintaining the backlog, ensuring all requirements and user stories align to the product strategy.
Leading the Business Analyst experience within the “Group Fulfilment Delivery Squad” identifying the business need/ problem /opportunity and translating the requirements for the Group eCommerce Fulfilment programs and initiatives in partnership with the Squads across the eComX Platform and other Group Businesses.
Communicating and collaborating effectively with a wide range of Business and IT stakeholders from senior management to operational staff and finding the right solutions to solve the most valuable and interesting problems.
Supporting the squad members in project activities when necessary, demonstrating flexibility to jump roles to serve the team.
Ensuring that all collaborative decisions provide the targeted outcome for the customer, the business, the product, and tribe’s missions and ensuring the team is always focusing on the right priorities.

What you’ll bring


Coming from a digital background, you will demonstrate business acumen, excellent communication and technical know-how that will help drive success. You’re as comfortable facilitating sessions with stakeholders as you are with breaking down bugs and getting into the technical nitty gritty with the team. You’re able to narrow in on the data, detail and widen it to see the bigger picture. Most importantly, you should have a strategy and skills to take an idea from inception to delivery.


Demonstrated experience in delivering agile initiatives in high performing teams as Senior BA in a digital environment.
Strong analytical and problem-solving skills. Demonstrated analysis experience delivering innovative initiatives.
Data driven but able to make judgement calls when necessary.
Experience in Jira/Confluence for managing boards and project documentation.
Driven by delivery, delivering on time and to high standards.
Excellent written and verbal communication/presentation and story telling skills.
Innovative thinking and demonstrated problem-solving skills.
What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:
A progressive and flexible ‘work from anywhere’ policy that gives you more control over your work, life and wellbeing
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
A progressive and competitive leave policy that gives you more space for what matters to you

Endless possibilities with Woolworths Group


We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’


Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group


Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.


We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au . #LI

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.