Senior Database Administrator

PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City Utah and Charleston South Carolina. Currently, we are looking for a DBA Resource to join our Product & Innovation team and help redefine benefits administration. Supporting the Product Roadmap in our new Center of Excellence in Bangalore, India, the DBA understands and executes on the company’s vision – both as a whole and on a smaller scale for their business unit. Whether writing user stories and acceptance criteria, creating process flows, reviewing user testing feedback, or acting as a product champion, this role works closely with internal and external resources.

About this Role:
• The Database Administrator is responsible for managing all Database Administration work including monitoring, backup, capacity planning, load balancing, performance tuning, Troubleshooting database issues, high availability and multi-site Disaster Recovery deployments on complex database environments.
• We are looking for candidates who are accountable, passionate, assertive, proactive, open & honest, results oriented, and adaptable. Our exponential growth of our Benefits administration platform has given us a wonderful opportunity to transform the health benefits industry at scale and we are looking for talented individuals who can help us deliver a resilient and stellar client experience.

Responsibilities
• Perform applications database administration services including SQL code review, performance analysis, query tuning, database application design, physical data modeling, development support & Engineering.
• Proactively monitor databases servers and respond to any alerts
• Providing database support in all phases of SDLC and agile experience is preferred
• Participate in 24X7 on-call rotation schedule for various production support, database maintenance, housekeeping, and installs
• Talk to enterprise teams for Systems Administrators, Cyber Security, and Capacity Planning groups as and when the situation demands
• Ability to quickly diagnose the problem areas and come up with solutions and/or workarounds
• Should have strong time leadership skills with willingness and ability to prioritize multiple projects/initiatives at the same time
• Self-motivated with strong team, interpersonal and communication skills
• Establish database standards for operations, upgrades, migrations, and onboarding new applications and/or clients
• Write clear, concise, well-coordinated technical documentation to maintain standards and procedures.

Qualifications:
• 5+ years of DBA experience on SQL Server / MySql / Oracle.
• Any experience in Cloud AWS/Azure is a plus.
• Interest in being involved internally and growing a small business (entrepreneurial spirit)
• Ability to travel as needed.
• Experience working in an Agile environment.
• Excellent leadership, peer management, and communication skills
• Bachelor's degree in related field.
• Great compensation package, including a full suite of benefits.
• The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals.
• Fast-paced environment with big goals and the opportunity to make a big impact.

Top five reasons to come to PlanSource:

#5: Join the Vista Family. In March 2024, Vista Equity Partners acquired PlanSource, marking a new phase of growth. Vista’s portfolio of technology and software companies collectively make up the 4th largest software ecosystem in the world with “intraportfolio” career advancement opportunities and have structures in place to leverage shared learnings from across the ecosystem.

#4: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.

#3: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, employee recognitions, a work hard and play hard environment, and a commitment to wellbeing.

#2: You can grow and develop professionally. PlanSource has a great track record of internal promotions and also filling open positions within the company.

#1: PlanSource is the right company and we are on a roll. Be part of a winning team in a high-growth technology company that is well funded and values its employees and their families – Thousands of employers and millions of consumers use the PlanSource Platform for benefits shopping, enrollment, billing and ongoing administration