Senior Employee Relations Coordinator

Shepparton Villages (SRV) is more than a place, it’s a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest.

We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture. As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. By joining our team, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to the success of Shepparton Villages.

About the Role

The Senior Employee Relations Coordinator role is responsible for the provision of competent, solution focused, pragmatic, and timely employee relations advice based on a thorough understanding of legislation, common law, and industrial relations principles. This role is also responsible for developing sound stakeholder relationships, identifying, and mitigating risk and ensuring compliance with relevant workplace laws and industrial instruments.
The Employee Relations Coordinator will be required to perform the following key responsibilities in accordance with SRV Values:
Deliver organisational change projects, and proactively solve employee relations matters full circle with the absence of industrial action.
Interpret Enterprise Agreements (EA) and Awards, oversee the renewal process, and liaise with external agencies.
Maintain strong visibility across the organisation and develop sound relationships with stakeholders as a trusted advisor.
Advise and support Managers on day-to-day performance management issues.
Provide high level employee relations advice to the CEO and Executive Manager People Experience and Culture.
The Employee Relations Coordinator is responsible for supporting the people and culture department’s operations, acting as a liaison between the senior management and employees. They will facilitate the hiring process, coordinating with the hiring managers for their staffing needs and qualification requirements. They reach out to potential candidates, review applications, and schedule assessments and interviews with qualified applicants. The Employee Relations Coordinator must have excellent knowledge of the human resources disciplines to resolve issues immediately and update the employees on all the changes and updates with the company policies