Senior Event Sales Manager

Job highlights
Identified by Google from the original job post
Qualifications
You must possess excellent communication and organizational skills, as well as the ability to think on your feet and remain calm in a fast-paced environment
We are looking for an individual with an eye for detail and who is passionate about delivering exceptional customer service
Responsibilities
In this role, you will be responsible for building relationships with clients, managing event sales in the hotel, and ensuring customer satisfaction
Develop and nurture relationships with existing and potential clients to ensure event sales in the hotel
Provide exceptional customer service to clients to ensure customer satisfaction
Manage event sales process and coordinate with internal departments for event execution
Develop and implement strategies to increase event sales and attract new clients
Monitor event sales performance, analyze data, and generate reports
Create and adhere to budgets for event sales and ensure cost efficiency
Remain up-to-date with industry trends, technology, and best practices to ensure exceptional service
Manage and train event sales team members to ensure successful event execution
Respond to customer inquiries, complaints, and feedback in a timely manner
Maintain accurate records of event sales and customer interactions
Job description
We are looking for an experienced and highly motivated Senior Event Sales Manager to join the team at Hyatt. In this role, you will be responsible for building relationships with clients, managing event sales in the hotel, and ensuring customer satisfaction. You must possess excellent communication and organizational skills, as well as the ability to think on your feet and remain calm in a fast-paced environment. We are looking for an individual with an eye for detail and who is passionate about delivering exceptional customer service. If you are eager to join a successful team that is committed to delivering outstanding events, then this is the position for you.

Responsibilities:
Develop and nurture relationships with existing and potential clients to ensure event sales in the hotel.
Provide exceptional customer service to clients to ensure customer satisfaction.
Manage event sales process and coordinate with internal departments for event execution.
Develop and implement strategies to increase event sales and attract new clients.
Monitor event sales performance, analyze data, and generate reports.
Create and adhere to budgets for event sales and ensure cost efficiency.
Remain up-to-date with industry trends, technology, and best practices to ensure exceptional service.
Manage and train event sales team members to ensure successful event execution.
Respond to customer inquiries, complaints, and feedback in a timely manner.
Maintain accurate records of event sales and customer interactions.

Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, ****** orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.