Senior executive ORM
- Category: Customer Care Executive
- Location: Gurugram, Haryana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 23K
- Published on: 2025/09/20
The Customer Relations team handles customer’s queries, feedbacks and complaints. The role entails receiving customer’s email/ social media posts and resolving the customer’s issue appropriately. This may involve investigation from other departments and inter departmental coordination. The holder of this position needs to apply customer centric approach with the product and process knowledge to resolve the customer’s issue within the stipulated timelines. The average first response time and...
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