Senior Group Credit Control Manager

Job description
Vacancy Name Senior Group Credit Control Manager

Vacancy No VN770

Employment Type Permanent

Duration N/A

Location City London

Location Country United Kingdom

Company Description Xeinadin was established in 201+ when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people’s potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.

Description Supporting the Regional Offices within the Hub with setting up, managing, and reporting on their Credit Control and reporting back to Group Finance with progress and any challenges.

Key Responsibilities
• Reporting to Directors and Group Finance on all aspects of Credit Control for all Regional Offices within your Hub.
• Identifying offices which require most assistance and focussing on assisting them whilst ensuring collection for other offices does not suffer as a result.
• Attending meetings with Senior Directors to report on and support Regional Offices who are failing to meet targets.
• Regular meetings with Regional Offices to identify problem areas and provide support and assistance.
• Ensuring all Regional Offices hit collection targets.
• Sending out statements according to a pre-set time frame.
• Setting up and monitoring automated email chasing and then chasing by telephone.
• Forwarding client queries to relevant team members and following up to ensure they respond promptly.
• Managing a team of Credit Controllers to include weekly updates on targets, bi-weekly team meetings to keep them updated and encourage team discussion, ensuring they have clear instructions and guidance and training on all aspects of their own roles.

Key Requirements
• 5 years minimum Credit Control experience.
• Strong Microsoft skills including Excel and Outlook.
• Strong attention to detail and accuracy in your work.
• Excellent written and verbal communication skills.

Additional Requirements
• Enthusiastic and positive approach to problem solving and ability to identify and communicate possible improvements to all areas of the process.
• Knowledge of Xero (ideal not essential).

Model Hybrid

Salary Competitive

Benefits Benefits
• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
• PMI single or family
• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
• subject to exceptions and business needs