Senior Key Account Manager

About Makson-Mapaex Group:

We’re an organization, committed to modelling diversity, equity, and inclusion for the entire industry, and to maintaining an inclusive environment with equitable treatment for all. We are interested in growing our team with passionate, committed, and innovative individuals. We encourage all to apply to our open roles and are always willing to consider skills and experiences outside of what is listed in the job description.

Makson/Mapaex is a diversified contract manufacturer of consumer care products companies including P&G, GSK, Nestle, Hershey’s, Cargill, Sanofi, Pfizer, Mondelez, Walmart, employing 5000+people across 17 locations in Asia, Europe, America, and Africa.

Summary of Role:

The Sr. Key Accounts Manager reports directly to the Group’s Chief Executive Officer (“CEO”)/Managing Director and serves as the key member for the CEO and the overall organization representing the Site.
• She/He shall be the POC for entire external customer management and would liaison with internal teams on driving customer business partnership.
• This role would be responsible for driving sales of Mapaex portfolio with different customers.
• Develop Strategic plans for the Mapaex brands in line with business and sales objectives.
• Creation of strategic joint business plans with management and implement specific category growth initiatives.

Customer Management:
• Develop and manage sales strategy for each of the designated account customers.
• Develop strategy for acquiring new customers and propose business solutions beneficial for both, Mapaex, and customer in meeting business objectives.

Negotiation:
• Negotiating Contract manufacturing terms as and when required, Developing strategy for execution of developments.
• Own, Plan and Execute overall category investments for the customer.

Customer Business Planning:
• Lead and execute Joint Business Planning together with the customer in line with both organization & customer objectives.
• Generate insights for customer/channel to drive assortment, pricing opportunities etc.
• Preparing volume forecasts & plans.
• Deliver and exceed on growth, revenue, and market share objectives

Project Management of Strategic Initiatives:
• Take leadership positions in areas of key importance ensuring flawless project execution (e.g., New Project launches, product launches, strategic assessments, business development)
• Drive facilitation and execution of priorities through meetings, work planning, and follow-up across all functions to ensure success for the company.
• Identify synergies and interdependencies across functions to ensure optimal working models with a view on the holistic benefit and growth of the company.
• Provide oversight and guidance to organizational planning and implementation activities to increase coordination and efficiencies across functions.
• Support individual functions as appropriate.
• Help the organization to grow and advance the future of Mapaex Group, balancing both long-term strategic vision and operational execution support
• Understand all facets of the business, including the overall strategy, financial performance, future growth objectives, and key priorities for each and every functional area
• Monitor progress towards company objectives to ensure the organization exceeds its performance targets
• Identify and analyze gaps or problem areas
• Facilitate decision-making that drives efficiency across the company

Skills and Education:
• BTech, BCom, Bachelor of Science or Arts; MBA and/or Professional Advanced Degree (MD, Ph.D., MA, etc.) strongly preferred
• Strong drive for success along with strong analytical (i.e., Excel, modelling) skills and experience in developing interpersonal relationships
• Excellent oral, written, and presentation skills (i.e., PowerPoint, Word)
• Proven ability to collaborate and work cross-functionally to drive business results and seek creative solutions in a heavily matrixed, fast-paced environment
• Outstanding Key Account Management skills and Customer Relationship Management.
• Self-starter with the ability to successfully navigate situations with a varying degree of ambiguity
• Ability to effectively manage multiple competing priorities
• Ability to operate as part of a global company, with frequent collaboration with overseas counterparts.
• Ability to assess risks and benefits to make timely, sound decisions with various levels of information and accept responsibility for meeting and/ or exceeding objectives
• Ability to rapidly turn around work product – experience working under pressure on the executive level
• Ability to easily dispatch administrative priorities while simultaneously focusing on driving key business priorities forward

Other Relevant Information:
• Ability to travel within country or to foreign locations as required.
• The Job location shall be at our manufacturing site in Johannesburg, South Africa