Senior Loss Adjuster | Commercial

As a Senior Commercial Loss Adjuster, you will be an impartial and independent specialist in the assessment of commercial property insurance claims. Using your expertise, you’ll assess and resolve insurance claims by determining the cause, liability, and quantum of reported losses as well as proactively manage the fulfillment process. With a customer and client-centric approach, you will also mentor and coach junior team members.

Due to expansion, we have opportunities in the following locations: Adelaide, Geelong, Launceston, Brisbane, Canberra, Dubbo, Gold Coast, Toowoomba, Sunshine Coast, Sydney, Wollongong, Newcastle and Perth

What are my accountabilities?

Assess claims through on-site visits using our commercial process, systems and technologies
Manage a portfolio of claims from initial advice to settlement, following Sedgwick’s policies and procedures.
Investigate the cause and extent of loss, ensuring efficiency and a customer-focused approach.
Determine if the loss falls within the insurance policy's terms and conditions.
Deliver loss-adjusting services that meet or exceed client service standards.
Provide proactive communication with clients and customers on initial findings and potential solutions.
Calculate repair and/or replacement costs (reserve).
About you:

Proven experience in a similar role.
Hold a professional qualification recognized by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) with a commitment to further study, if required
Excellent communication and report-writing skills.
Passionate about customer service, with the ability to engage with various stakeholders.
Self-motivated with strong time management and organizational skills.
Current driver’s licence, as some fieldwork is required.
Caring Counts

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

Sedgwick is an equal opportunity employer and have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024.

We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.

Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!

Why Sedgwick?

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Some of the Benefits of working with us are:

Hybrid working arrangement.
Professional Development through Sedgwick Australia University
+0.5 % on top of Superannuation Guarantee
Domestic and International Career Pathways