Senior Manager
- Category: Admin Executive
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 35K
- Published on: 2025/09/20
Process: Unistore
Reports to: AVP/VP
Minimum Experience: 15 yrs
Maximum Experience: 20 yrs
Job Description:
• 15+ Years of experience in BPO/contact center operations
• Candidate who’s forthcoming, proactive with exceptional operations management skill.
• Ecommerce Retail experience is a plus, experience specifically managing business processes for Amazon, AMEX or Citibank brands would be a great addition
• Should have experience managing 150 – 200+ FTEs, in a Senior Manager/Acting Senior Manager capacity
• Candidates with CX improvement/process excellence initiatives done through COPC or Six Sigma methodologies are a must.
• COPC certification is an added advantage.
• Location – Kasar (Thane)
Department: Operations
Project Location(s): Mumbai
Education: Any Graduate,
MBA Preferred
Apply here
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