Senior Manager, Design Apparel Product

D
Daisy


RX Atlanta (Part-Time)
Daisy • via SimplyHired
Part-time
No Degree Mentioned
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Job description
Daisy is a modern, full-service condo and co-op property management. We combine thoughtful people, new technology, and hard-won processes to make buildings work for their residents—not the other way around. Since our summer 2021 launch, we’ve been the fastest growing property management company in New York, and we’re not slowing down now. If you’re looking for a challenge and an opportunity with a devoted, inventive, united team, Daisy might be the place for you. Join us, and let’s make a lasting impact on the way people live together.

This is a part-time remote customer role that involves managing communications at various stages to ensure timely and professional responses, proactive follow-up, and efficient issue resolution, thereby providing an exceptional customer experience to the residents of the buildings we manage.

Responsibilities:
• Gain a deep understanding of the real estate and property management industry to assist with inbound and outbound inquiries
• Manage inbound and outbound communications at various stages to ensure timely and professional responses, proactive follow-up, and issue resolution
• Provide amazing customer experience and delight our customers through best-in-class issue resolution and relationship building
• Establish and maintain good rapport by using positive language and anticipating the needs of our Daisy Community members
• Build sustainable relationships and engage Daisy Community members by “going the extra mile”
• Follow communication “scripts” when handling different topics and identify opportunities to elevate the overall customer experience process through scalable solutions
• Work cross-functionally with departments such as Advisory, Compliance, and Operations to ensure that customers are getting what they need promptly
• Coordinate the scheduling of appointments, including vendors, as necessary
• Assist Account Management team in building and maintaining relationships
• Meet personal, department, and, company KPIs/OKRs

About you:
• Proficiency in English (reading, writing, comprehension, and speaking); additional language skills are a plus.
• Customer service or hospitality experience
• Able to work a flexible schedule including (Days, evenings, weekends & holidays)
• Self-motivated, can maintain composure and stay focused under pressure
• Great at problem-solving with a keen eye for details
• Impeccably organized and able to improve processes
• Stellar written and verbal communication skills
• Flexibility with changing job duties and responsibilities
• Excellent at time management and prioritizing tasks
• Experienced with juggling multiple communication channels (inbound calls, chats, and emails)
• Experience with, Zendesk, Google Suite, or related tools, as well as the ability to learn new systems and platforms

Salary Range: $10-$12 per hour

(16-32 hours per week /2-4 days)

Available to work a flexible schedule, that will be a mix :
• Day shifts
• Evening shifts
• Weekends
• Holiday shifts

Please ensure your availability aligns with these requirements before applying.
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Nike


Senior Manager, Design Apparel Product
Nike • Beaverton, OR, United States • via Nike Careers
+ days ago
Full–time
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Job description
Senior Manager, Design Apparel Product – NIKE, Inc. - Beaverton, OR. Create industry leading apparel collections for top global assets that appropriately reflect the company’s design ethos; Define company strategy and design process for GSA Collections; Create the platforms and teams that will bring strategies to life; Provide communication across multiple design teams within the company; Manage product design direct reports and graphic designer indirect reports; Manage multiple projects spanning various seasons while delivering products in a timely manner; Create design direction and season narratives; Mentor design teams and assist in the growth of the team and the business within overseen areas; and Introduce digital end-to-end production within the team; Create the processes to allow for the team to explore and grow digitally; Create and define short and long term vision strategies to reflect team goals; Develop a new design process designed to be tested by fellow teammates; Assist in the incorporation of AI into the design creation process; and Make internal and external presentations for senior leadership including executives and team presidents and owners. Telecommuting is available from anywhere in the U.S., except from AK, AL, AR, DE, HI, IA, ID, IN, KS, KY, LA, MT, ND, NE, NH, NM, NV, OH, OK, RI, SD, VT, WV, and WY.

Employer will accept a Bachelor’s degree in Fashion Design and 5 years of experience in the job offered or in a fashion design-related occupation.

Experience must include:
• Apparel Manufacturing
• Consumer and Athlete Insight
• Print design and Embroidery
• Adobe Illustrator
• Adobe Photoshop
• Adobe InDesign
• Apple Keynote
• Product Design

OR Employer will accept no degree and 7 years of experience in a fashion design related occupation.

Experience must include:
• Apparel Manufacturing
• Consumer and Athlete Insight
• Print design and Embroidery
• Adobe Illustrator
• Adobe Photoshop
• Adobe InDesign
• Apple Keynote
• Product Design

Apply at Nike.com/Careers (Job # R-536+4).

#LI-DNI

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.