Senior Manager - Order to Cash

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. At Kimberly-Clark, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. From our new Hub in Pune, you will own important work that will enable our organization to succeed globally.

Role Purpose

This role is responsible for leading the Order to Cash (OTC) team within the GBS Global Capability Center. The incumbent is responsible for managing and overseeing the end-to-end OTC process, ensuring accurate and timely results that are compliant with all internal controls. The Global Process Lead will play a critical role in leading and developing a high performing OTC team, driving process improvements, standardization and collaborating with stakeholders across various functions and geographies. and providing advice and information to the regional GBS teams and regional stakeholders. The role is also expected to lead and drive the execution of GBS initiatives and the transformation agenda in partnership with the Global Process Owners, Business Leaders, Regional Controllers, and other key stakeholders, whilst building a sustainable talent pool and expertise in the subject matter, ensuring succession plans are in place within all levels in the team..

Role Accountabilities
• Everyday Excellence: Lead the team to meet agreed KPIs and continuously review and identify opportunities to improve KPI’s.
• Business Outcomes/Intelligent Transformation: Identify areas of generating productivity by eliminating, standardizing and automating. Lead implementation of new technologies.
• Value Creation: Identify and implement initiatives that contribute to the overall GBS targets for YOY Cost Savings and FCF
• Talent Development: Lead, coach, and develop the team to create robust succession plans, supply talent and develop a change-oriented culture with a growth mindset.
• Growth: Define and lead the strategic transformation of the function in line with global developments and industry best practices
• Strong Controls: Ensure implementation of policies, enforce compliance, and evolve them over time in partnership with the global Controls team
• Partnerships: Actively partner, collaborate and communicate with internal customers (across business units and support functions) to ensure that customer expectations are being met or exceeded
• Strong leadership and influencing skills
• Challenge the status quo and facilitate different perspectives to drive solutions
• Capable of working in a matrix organization, driving collaboration across businesses and functions
• Demonstrated personal credibility and positive energy
• Enthusiastic, resilient and able to manage stressful situations
• Innovative capabilities, requiring strategic thinking and foresight
• Provide insight, analytics and consultancy on DSO and free cash flow to the wider organization by leveraging on process mining tools such as Celoni
• Strong planning, organizational, change management and execution skills with ability to prioritize and drive multiple projects and initiatives simultaneously
• Strong industry knowledge, business acumen and understanding of organizational structure and business core processes with ability to communicate or present to advanced audiences
• Ability to create and analyze data to provide management insights.
• Assume overall accountability for adherence to OTC policies and procedures
• Accountable for operating with compliance with both local laws and Kimberly-Clark’s environmental commitments

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

To succeed in this role, you will need the following qualifications:
• Degree in business, Accounting or Finance
• Minimum 10 years of experience in OTC, preferably in a GBS/Shared Services Environment
• Minimum of 7 years of proven team leadership experience
• Strong interpersonal skills, influencing skills and organizational/coordination skills with ability to influence
• Strong analytical skills and proven ability to use data to drive decision making
• Strong knowledge of operational processes in Order to Cash
• Strong experience in conflict resolution with internal/external customers
• Experience in managing migrations, process improvement projects and system implementations

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, ****** orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Primary Location

Pune Kharadi Hub

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time