Senior Officer, Specialist, Operations, Account Services, Consumer Banking Group

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Purpose
• Support Regulatory Correspondence, with robust controls to ensure compliance and no regulatory breach
• Will be responsible for the BAU processes related to Fraud Controls including response to regulatory notices, Breach reporting and ensure preparedness for both internal and external audits
• To ensure high level governance standards are maintained during the regulatory correspondence
• Review/implement new processes/initiatives which will help in robust processing of regulatory correspondence
• Ensure adherence of control & risk aspect related to all BAU activities
• Ensure all activities related to regulatory correspondence are completed within agreed SLA/TAT
• Data accuracy in regulatory correspondence for consumer banking customers
• To co-ordinate with Legal & Compliance, Financial Crime & Security Services, BU for Regulatory correspondence
• To support any projects and initiatives for the team specially for Regulatory functions

Key Accountabilities
• Unit Control Self-Assessment
• Regulatory Compliance & Correspondences
• Regulatory Reporting
• Audit Preparations
• Team Management

Required Experience
• 4/5 years+ of experience with good understanding of CDD and Regulatory Communication, preferably with banking industry
• Knowledge of Operations, AML/KYC in the Banking industry preferred

Education / Preferred Qualifications
• Graduate from recognized university
• Any course on Risk Management, Cyber Security is also preferred

Core Competencies
• Effectively support the team
• Eye for details with risk & control standards, well versed with regulatory guidelines
• Strong planning, organizational and analytical skills
• Effective problem-solving skills with attention to detail and accuracy

Able to work independently with strong values and integrity
• Good inter-personal and communication skills

Technical Competencies
• Retail Banking experience across retail products including branch banking
• Strong understanding of various types of technologies related to online transactions and products
• Knowledge and understanding of core banking systems will be preferred
• Proficient in MS Office, i.e.: Word, PowerPoint, Excel, Internet Explorer and other relevant PC Skills
• Good understanding of all available Risk, Controls, Compliance, Audit Framework and Tools

Work Relationship
• Corporate Security, Information Security, Legal & Compliance, Group Audit and Business Continuity Management,
• CBG Business, Digital Business and Alternate Delivery Channel
• T&O and Customer Centers Management teams

DBS India - Culture & Behaviors
• Drive performance through Value Based Propositions
• Build pride and passion to protect, maintain and enhance DBS’ image and reputation
• Enhance knowledge base, build skill sets & develop competencies
• Invest in team building & motivation through ideation & innovation
• Execute at speed while maintaining error free operations
• Develop a passion for performance and grow the talent pool
• Maintain the highest standards of honesty and integrity

Primary Location

India-Maharashtra-Pune

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Jan 22, 2025, 5:42:52 PM