Senior Operations Manager | BFSI Process | BPO |4|6 yrs|
- Category: BPO Jobs
- Location: Indore, Madhya Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 20K
- Published on: 2025/09/21
Operations Manager - BFSI Process
Requirements :
- We are looking for a Senior Operations Manager who will lead our growing back-office team to deliver on our objective of providing highest customer experience.
- As a manager you will be responsible for various processes, their definition, execution and constant improvement, reporting on the efficiency matrix, team management and growth plan.
- You will be responsible for the overall operations and productivity of the center.
- We are looking for individuals who are curious, have attitude to learn new things, have patience and perseverance to build high quality deliverables and are committed to long term vision of the company.
- As operations manager, we expect candidates to have a 5+ years of relevant experience in managing operations.
- It could be as part of back-office operations, software QA, Chartered Accountancy operations or any other process-oriented field.
- Candidate should have experience of managing a small/mid-size team (10-20 people).
- Should be detail or data oriented and possess good problem solving and communication skills.
- Candidate should be hands on with computers and knows MS Office packages thoroughly.
Location : Indore
- B. Com./B.Sc./or any equivalent degree (B.E. or B. Tech preferred)
- Any ICFAI/CA related qualification are desired
- MBA will be an added plus
- Any six sigma or related process certification will be added plus
Related jobs
-
Hiring For Pure Email |amp| Chat Process In MNC BPO | Indore
₹18T–₹24T a monthFull–time Job description FREE JOB PLACEMENT! Job title: Customer Support Representative / Non Voice / Blended Process About the Role Work profile would be for Insurance/accounts related process. · All processes are Voice , non-voice...
-
TaskUs | Manager | Operations |8|12 yrs|
Operations Manager What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a...
-
Required Call Center Representative in Khandwa MP | Outbound
₹14T–₹1+T a monthFull–time Join Axis Bank as Call Center Representative job nearby Khandwa to help and solve issues of Madhya Pradesh customers as an Inbound/ Outbound calls, The successful candidate will be able to accept ownership for effectively s...