Senior Retail Operations Director
- Category: Operations Executive Jobs
- Location: New Delhi, Delhi
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 22K
- Published on: 2025/09/16
We are seeking a highly skilled Senior Retail Operations Director to oversee the day-to-day operations of multiple retail stores, ensuring smooth and efficient functioning. As a key member of our team, you will play a vital role in driving business growth and improving customer satisfaction.
Key Responsibilities
• Develop and implement strategies to expand scope of EC to include various new channels such as Direct to Business/Retail (D2B/R), Employee Purchase Program (EPP), Student Purchase Program (SPP), Business to Business (B2B / Corporate) and ONDC like projects etc.
• Lead various sub-functions of Retail such as Sales, Channel, RQE, Training, New Store Opening and Visual Merchandising etc.
Requirements
• 3 - 5 years of experience in retail operations management, preferably in the mobile phone industry.
• Understanding of consumer affordability programs, loyalty program and its implementations.
• Practical implementations of Omni channel strategy, knowledge of software systems that enable Omni channel.
• Fluent in English and Mandarin, multi-culture experience (India, China) work experience in both India and China preferred.
Bonus Points
If you have additional skills or qualifications not mentioned above, please let us know how they can contribute to your success in this role.
Related jobs
-
Data Operations Ninja
Gabit is an integrated health and wellness platform with a mission to enable everyone to live healthier and longer. Gabit’s philosophy is rooted in the interconnectedness of health, offering science backed solutions leveraging the key pillars of heal...
-
Bar Operations Manager
Innovative Talent Solutions is a leading recruitment firm located in New Delhi. We provide customized manpower solutions across various industries, specializing in recruitment and HR. Our services extend to the United States, and we are committed to ...
-
Ecommerce Operations Executive
E-commerce Operations Specialist** We are seeking a highly organized and detail-oriented E-commerce Operations Specialist to oversee the end-to-end operations of our e-commerce and B2B platforms. The ideal candidate will ensure smooth order processin...