Senior Sales Executive

Key Responsibilities:

Customer Excellence

· Keeps and drives the team to keep the customer as the top priority

· Ensure high levels of customer conversion through excellent service

· Ensures timelines are adhered to at all client touchpoints and follow-ups

· Align closely with leadership to ensure marketing strategies and tactics to meet business objectives.

Process Excellence

· Leads and directs all activities of the client relationship management team with designated timeframes while using tools and resources to drive a high level of productivity.

· Work with the designer teams to ensure conversions and follow-ups

· Coordinate with online and offline marketing teams to help strategize and maximize lead generation campaigns

· Analyzes and uses business reports to identify missed opportunities and to positively impact client conversions

· Leverages tools, processes, and best practices to drive operational excellence and consistently executes Standard Operating Procedures (SOP's).

· Responsible to act as an escalation point throughout the lead conversion phase and ensure closure of concerns within the timelines define

· Ability to forecast and analyze business trends, performance trends, periodic reporting to the management and take actions on findings

Essential Skill Sets

· Customer management skills

· Strong revenue orientation

· Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

· Demonstrate the ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities

· Analytical mindset with the ability to track and report on marketing performance metrics as well as lagging revenue attribution, revenue influence, and ROI.

· Excellent relationship management skills with the ability to build rapport, influence and deepen relationships with stakeholders

· Excellent verbal and written communication skill

Job Type: Full-time

Salary: ₹400,000.00 - ₹650,000.00 per year

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Job Type: Full-time

Salary: Up to ₹600,000.00 per year

Schedule:

Day shift

Ability to commute/relocate:

Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)Sales: 1 year (Required)

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