Senior ServiceNow Developer

Senior ServiceNow Developer - JP Morgan - London- 6 months contract - Onsite - PAYE

We are seeking a Senior ServiceNow Developer to join JP Morgan in London on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Web Portal solution. Please note that ServiceNow and web development experience is key for this position.

Job Description:

As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems.

Job Responsibilities
• Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions.
• Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting.
• Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles.
• Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems.
• Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications.
• Provide training and support to end-users on Service Portal usage and best practices.
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients.
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills
• Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets
• Extensive Transition & Transformation experience with ServiceNow Platform
• Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery
• Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows.
• Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development.
• Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills
• ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
• Experience with creating visually appealing and interactive Service Portal themes and layouts.
• Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module.
• Familiarity with RESTful APIs and integration techniques.
• Understanding of Agile/Scrum methodologies
• Please note that this role will be working onsite full-time*

We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email: gscemeaedi@robertwalters.com. This position is being sourced through our Outsourcing service line.